Family Vets Rotorua

Easily book an appointment for your furry friend via the inline booking portal, friendly staff, ready to assist your pet when visitng the vet

Truly exceptional Vet! When we suddenly lost our sweet George, they were nothing short of incredible in treating us and our baby of 10yrs with the utmost respect, genuine empathy, and attention to detail that blew my mind. They gave us the best goodbye we could've ever dreamed of- including the most wonderful card, poem and even a locket of his hair! Their support really did make us feel like family & that thoughtful care made the grief so much more bearable. A huge special thanks goes to amazing Dr. Cat (our rock), lovely Carol, and Heather for all their help, patience and aroha in our time of need, may your kindness return to you all tenfold. Keep up the great work & see you soon!

Got me in on short notice for my poor cat who became ill overnight. Team are super friendly. The vet takes her time with each animal, your not felt rushed. They listen to your concerns and really put the animals welfare first.Was super happy. Will Def return but hopefully only for annual checkups and vaccinations.

Very good service, caring staff.When I had to have my beautiful cat put to sleep the whole team were very supportive.I received a beautiful card in the mail and they went to so much trouble to ease my loss.

Very friendly and accommodating receptionist and vet. We were travelling in our motorhome and had to take our kitten for it's 2nd vaccination. Staff could not have been more helpful. Definitely recommend.

Amazing service, very caring staff.. treated me and my animal, with the most comfortable experience ever possible. Thank you from the bottom of my heart.

My dog lost his life due to staff lack of knowledge. A common sense 10 minute test would have given my boy a 90% chance at survival. I received no compassion from them after they were notified just that they stand by their decisions. I hope the team have learned from this.

Great vets, have taken both cats and bunnies here and they are amazing. Wonderful staff, Chris is an amazing vet, I always feel like my fur babies are well looked after thank you heaps.

Chris and the team are so amazing! Had to say a sad goodbye to our goodest boy last month and have never felt so supported and cared for. They have been so wonderful right from the first check up through to the final visit and were so patient, kind and thoughtful when the time came to say goodbye. Every question I have asked (so many emails!) they have answered quickly and you can just tell they truly care for your animals. We appreciate them so much and will definitely continue to bring our other pets here. We recommend Family Vets to everyone!!

Family Vets has been so good to us since we started taking our pets there 3 years ago. Chris and his team offer hands on service and have a genuine love for their animal patients. We have been in and out of Family Vets over the years and when our cat suddenly passed away late last year Chris was so sincere and visibly sad when we brought him in for an autopsy, they really are just a team of awesome individuals. We couldn't be more grateful for the genuine support and care Family Vets takes always. Thank you so much guys!