Green Doctors medicinal cannabis clinic

I would recommend going elsewhere. During my consult I asked if I was able to shop around for prices and was told that's fine. I then emailed to request a copy of my prescription to have on hand for when I found a chemist and was told they would send it direct to the chemist. There had been no mention of my prescription expiring after a certain amount of time.When I had compared a few places, and found a very decent price I requested for my prescription to be sent to that chemist, only to be told be green doctors that my prescription had expired and I would need to pay again for another consult.After questioning why I am only just being told my prescription has expired, despite corresponding more than once with the clinic... no reply.Considering how expensive life is for many at the moment, communication goes a long way. Had I been told there was an expiry date on my prescription I would have prioritized finding a decent price before my prescription expired, rather than giving this business money for no reason

3rd family member who has had no contact a month after paying being accepted, no reply to emails or messages left. Hard to resolve when they don't answer the phone. Highly contemplating reporting to the commerce commission for unethical business practices.UPDATE. They have turned off the answering machine to leave messages and now only accept emails that they do not reply to.

Its been two weeks since i saw the dr and still don't have my script, they don't respond to emails. They answer 1 out of 20 phone calls. You pay $50 to see the dr and get prescribed, but wait.... You then have to pay another $25 to get the nurse to write the script. (For real the dr dosnt get you anything but the green light for the nasty nurse) Go Anywhere Else.

I have been a patient with the Green Doctors for 2 years. Sadly they have really mucked me about and delayed my treatment by 3 weeks at this point. I requested a change of script, paid and had to wait a week for that appointment. It was then cancelled with no notification. I was then emailed the next day and told that i selected the wrong appointment type. I asked for further clarification on what appointment I should book and I still have no reply. Don't waste your time with delayed treatment. Go elsewhere

The high priced tinny house of the medicinal cannabis clinics!I was with Green Drs for over 6 months. They made everything so difficult, they push you to buy their hugely over priced products and will make up any story they can to not have you take your script to a pharmacy of your choice.The staff are rude and often not contactable. My last script was never sent to the pharmacy I chose, no reply to emails, unanswered calls etc etcI was also told all prescriptions filled out of house had to wait a week before being processed as it was company policy. Who makes patients wait for medicine?I changed to a new clinic and have had no issues at all since. Green Drs still owe me $25. I wish i could give 0 stars. Go elsewhere, these people do not care about your health at all.

These people are the absolute worst. It seems like in the last couple of months everyone has just given up. I booked and paid for an appointment 3 weeks in advance. They never phoned me for that appointment. I called endlessly and got some women who just said yeah we'll call you back"

Wonderfull service and very easy. Took a few days for my prescription but it takes a few days for anything these days. Everyone is short staffed. Be patient :) Overall, No complaints and a very happy customer. Thanks GD.Wish I’d known about them in 2019…EDIT : Since having my prescription approved I have had absolute ZERO response from this team to emails, calls and messages. I want to change my prescription but they aren’t interested now they have my money. I retract my previous recommendation and have now moved to another doctors. Be very aware the follow up from GD’s is non existent.

I was with GD for over 2 years. I would not recommend Green Doctors to my friend or anybody.- double pricing standard - this mean different people have different prices - same product can be $455 or $751- difficult communication - if something is not stock they don't want to send script to different pharmacy and if yes, you need doctor who is not available. So you are repetitively ask to call different day (this takes weeks and before that happened, it usually arrives on stock).-Doctors are never available.- When I asked for a travel letter, they did not provide, instated they told me that I will be arrested on NZ airport. (absolutely false information). I change the clinic and got a letter and gain approval to bring MC to UAE YES! United Arab Emirates.- the products are most expensive on the NZ market. For example - Oil I use GD $295, other places $155-$195 (if you count it in year supply it is thousands of dollars)It does not worth a stress to be dealing with Green Doctors anymore. I have tried to be loyal for too long and with change of the clinic huge weight was lifted. Customer Service is incomparable.One star as I believe this is currently last place you should go and I can't find any reason to use GD anymore.

Terrible experience, doctor didn’t listen to anything I said then cut the phone conversation after just 3 minutes, then sent a message to my GP that he had prescribed me cannabis (which he hadnt), have tried on multiple occasions to discuss this directly with the clinic and each time they say they will look into it and call me back, which they never do. I think this business is probably a scam

I don’t give negative reviews often, however, I feel a strong need to give Green Doctors a one star review due to their poor customer service. I paid for an appointment which I waited months for, it wasn’t honoured due to a system fault of theirs. I spoke with them regarding this and was told I’d hear from them soon. Never received further communications, even after emailing them to follow up. They made no efforts to resolve this, showed zero interest. No refund and no reschedule of the appointment. I’ve heard from friends they’ve had issues with Green Doctors also. Wouldn’t recommend.