Cole Nicholas Periodontics & Implants

I have always been a little nervous about dental work. Nicolas Cole was friendly, helpful and explained things thoroughly and did his best to put me at ease.

Nick was recommended to me over 20 years ago as the person to help me with my gum disease. This has necessitated surgery and implants. I call on him whenever I have a problem and have always been delighted with the result. All members of the team are supportive and kind, and I have always felt well looked after. I highly recommend Nick's services and wouldn't go anywhere else. Thank you.

After my first visit I was told Dr Cole will get back to me with costs and how to proceed with my situation.3 weeks later I've got no reply, so I've emailed, 1 week later still not reply, I've sent a text to his phone, still no reply. Then I've emailed the receptionist, finally Dr Cole replied, 1 month after my first consultation.In the email he mentioned to contact for pricing a certain dentist, I've contacted that dentist, to only find out that I am talking to a wrong person, because as it turned out, Dr Cole simply mixed up my dentists, and referred me to the wrong person.Trying to make an appointment for the procedure at Dr Cole's, his first available appointment is 1.5 month later. Ok, I wait. The day before I get a text from the receptionist, confirming my appointment for tomorrow, I reply yes I will be there.When I come to the appointment, Dr Cole says to me - I'm sorry, I don't have the tools, have you brought them with you?So I've got a confirmation so I can go to an appointment, only to hear that he has no tools to do his job.And instead of admitting his lack of preparation, he started blaming the dentist that I was going to.Dr Cole said he will call me tomorrow to sort this out. 3 Weeks have passed and no call.It's rather obvious that Dr Cole doesn't treat his patients seriously.I've only wasted money for a consultation and 2.5 months of waiting time for nothing but disappointment.

How disappointing. Unfortunately their exorbitant charges are exceeded by a complete lack of professionalism and a cavalier superior attitude towards service delivery. I am sorry but I cannot recommend to anyone.

Very professional. Provides much better service in all aspects. Very clear details before and after the treatments. Highly recommended.

No flexibility for appointment time to remove stitches despite me saying I couldn’t make the time. I made a huge effort to make the appt, but they then let the person behind me jump the queue. No apologies or anything.

Can highly recommend Dr Cole. Very professional and knowledgeable and did a fantastic job.

I was referred to Dr Nicholas Cole by my well respected dental specialists in Melbourne. Dr Cole was very friendly and sorted out my dental problems in no time. Even taught me how to floss the teeth properly. Would highly recommend Dr Nicholas Cole.

Everyone was kind and caring and made sure that I feel at ease. I also felt like they didn't sugar coat any of the information they give you, they're direct and I really appreciated that. It mean I left feeling like I didn't have any questions for my upcoming proceedure