Christchurch Hospital Dental Department

Good dentist but very rude receptionist

I recently saw Shaun (Dentist) and a lovely assistant. I am getting a bit of work done here and they were both amazing, explaining my options and not rushing me to make my decisions.I am very grateful for their work.

16/9/2022Best dentist I’ve ever been tooQuick and efficient from start to finishDentist and Nurse had great patient careThank you

Hi i rung dentist this morning at 8am as i was told to yesterday.kept ringing up to 8.10 no answer,when i finally got through engaged it is now 8.20am still engaged.8.24am ringing ringing ringing rining is there someone their.8.26am ringing ringing ringing ringing ringing they must be getting sick of me ringing.they open at 8am 8.29am ill wait till 8.30 ringing ringing wow it answered may be they open 8am but wont answer till 8.30 was told by same recep to ring wed 8.am

Definitely go to this place they're kind and the dentist that removed my front tooth today was sooooo kind and really gentle with what she was doing. Thank you guys so much. I'm so relieved it's out. 1000000% recommend these guys.

Absolutely loved the two young girls who saw me for the actual dental work. Very friendly and gentle. Actually listened to me and kept me calm as I suffer dental anxiety. Absolutely cannot fault them in the slightest. Got my tooth out super fast and pretty much pain free (the anaesthetic injection was the worst bit!). And it was a bigun! I even haven't had any post extraction issues as they packed it before leaving so I have barely needed any pain relief at all. Very impressed.However, the two receptionists really let them down. Being my first time and not knowing how it worked, along with the dental anxiety and being in pain, it would be nice if the receptionists had some kind of kindness and empathy. Instead of barking at people, being generally grumpy and making the patients just feel like they are a nuisance. Obviously these two ladies are absolutely sick of their job, and that's probably understandable, but they need to not be taking it out on patients who are already dealing with enough. A kind tone, some patience, and maybe a touch of friendliness would really go a long way. I was made to feel like an idiot both when it came to handing my form over and then again after the procedure was complete. Despite being told I could pay online within 20 days I was made to feel like giving me the bank account and reference was a major hassle. Not what is needed when one is emotionally vulnerable after being stressed out.

I had a tooth removed today,Cullen the dentist and his assistant was fantastic, kind caring and explained everything, highly recommend

Jason was a good reassuring dentist and did a very good job on my filling. Only thing is that I had rung on Friday for an appointment but I got there and they said there was no appointment for me. But the receptionist fit me in which was good. Highly recommend

They only see you if you a winz beneficiary but if your a hard working tax paying citizen supporting your family that lives week to week don’t bother they don’t care about you and are happy to see you in pain and potentially dye of blood poisoning due to a rotten tooth