ARA Manufacture (Metalbilt - Avondale Auckland)

I have used metalbilt for a large number of years and never had any issues with either their product or staff.I have always found Will a very reasonable and helpful even when there has been an issue to deal withPossibly Ethan had the wrong products specified for his needs... ??

Awesome.Updated 6 years on and the door is still going well. Another brand gave trouble from the start.

poor installation, very rude on the phone. terrible customer service, refuse to honour their warranty. Total cowboys, avoid at all cost!!!

Metalbilt service is fantastic, quick and reliable installations. Friendly staff.good strong reliable product. highly recommend.The guy with the noisy door, may have chosen the wrong product, in relation to noise, however he may want to adjust the limits so it closes properly.

Terrible place to work. Work place bullying.

suspicious how those 5 star reviews were all posted at the same time.

I have been using Metalbilt for many years on several buildings, their product is one of the best available in the market and strongly recommend them. I found their staff to be very helpful and friendly. Further to the rattling roller door in the video, if the door is fully shut it would not be that noisy. Maybe get a professional to adjust the close limits on the door.

What a terrible and dishonest company! They installed me a business remote control rolling door which could not be opened or closed manually. When I called the company after the door was stuck, the Indian lady told me in the phone that I would got charged if she particularly sent a technician for service. If I could wait for a few days for their man who happened to work in this area, she could send him to check for free to save me some money. I did as what she told me to. The door was working fine when their men came. They told me I needed to change the motor. I called the company almost everyday for a quote but was ignored for around 3 weeks. The door worked well since then so I did not take the quote eventually. Now I received a bill from them for the door service. I paid the bill but would definitely avoid any business with this dishonest company in the future!

I have always found Metalbilt to be professional, friendly and reliable, I have been using their services for 10+ years and wouldn't hesitate to recommend them and their products.

Absolutely 5/5Stewart came to help us out and had it fixed in less than 15 minutes without a fuss and gave us some tips on how to prevent future damage.100% Recommend.