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Westpac Lower Hutt 210 High Street, Hutt Central, Lower Hutt 5010

Westpac Lower Hutt





43 Reviews
Bank
  • Friday9:30 AM–4 PM
  • Saturday9:30 AM–1 PM
  • SundayClosed
  • Monday9:30 AM–4 PM
  • Tuesday9:30 AM–4 PM
  • Wednesday9:30 AM–4 PM
  • Thursday9:30 AM–4 PM




Westpac Lower Hutt 210 High Street, Hutt Central, Lower Hutt 5010




About the Business

Westpac New Zealand - Helping New Zealanders with their banking. | Westpac provides online banking, bank accounts, home loans/mortgages, credit cards, personal loans, foreign exchange, insurance, KiwiSaver, savings and investment solutions to kiwis.

Contacts

Website
https://www.westpac.co.nz/
Call Us
+64800400600
Get Directions
210 High Street, Hutt Central, Lower Hutt 5010
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Hours

  • Friday9:30 AM–4 PM
  • Saturday9:30 AM–1 PM
  • SundayClosed
  • Monday9:30 AM–4 PM
  • Tuesday9:30 AM–4 PM
  • Wednesday9:30 AM–4 PM
  • Thursday9:30 AM–4 PM
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Features

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance




Recommended Reviews

Mia Taylor
23.10.2023
Westpac Lower Hutt
5 stars for the branch and for the worker Nancy there! Beyond helpful to my partner and I with opening a bank account after I moved here from Aus, even though I've never opened an account myself before. Had trouble transferring funds between my Aus bank account and here (because of the Aus bank end) and they went above and beyond to help me get everything I needed before calling the Aus branch for assistance within really good time! Thank you Nancy!
Antony Raine
19.10.2023
Westpac Lower Hutt
Tellers shouldn't be doing transactions that last more than 5 minutes, let alone 10 plus minutes. Both tellers were serving their customers for the 15 minutes I stood in the queue before walking out. Is there not a branch manager who overseas the operation?
Alexander Little
25.09.2023
Westpac Lower Hutt
Kia Ora, Azhar was incredible, he helped me clean up my application. Thank you to Shalini who helped me open my account too. I'm very happy to say westpac helped me get into the hybrid car of my dreams. I save so much petrol money now.For reference my first application didn't pass but after running the math and correcting projections I was able to pass, Thank you for letting me try again Westpac.Keep up the good mahi people :)
Alex Clark
17.09.2023
Westpac Lower Hutt
Absolutely rubbish service, huge wait times, only a couple of staff on. Has been like this every time I have come in and no signs of improvement. Hour wait is un acceptable!They try push you onto phone banking service which you wait longer for, get bounced around and then hung up on.Happy to charge huge fees, make huge profits and provide the worst service and wait times I have ever experienced.Avoid like the plague
NKR MRE
16.09.2023
Westpac Lower Hutt
These five stars is for The Teller Thari. Thankyou for your help and listening.I am an ASB Customer. I walked into West pac to retrieve my money back. It wasn't the banks fault. But the service in getting my money back wasn't good at all. The first Teller wasn't good at all, she just didn't know what to do, and keep asking the same Questions .......then she.....said she will ring me back. Dam 1hr.30mins standing and waiting might be more. So I lefted and went for lunch.....and waited for the call. She didn't get back to me. So I went back......Thankgoodness I didn't get her again. Only 10 to 20mins it was sorted. Thankyou Thari.
Laura Ellis
01.09.2023
Westpac Lower Hutt
Online banking is fine. Like every other bank. Trying to get service in the bank is appalling. Every time I go in in waiting at least 20 minutes in line.
Lim Leong
30.08.2023
Westpac Lower Hutt
Really long wait time with only two staff members at the counters very short opening hours. To add insult to injury, most branches are now closed. I get that Banks want to move transactions online but some transactions simply can't be completed online. The staff members are friendly though so this review is targeted at Westpac Corporate rather than the customer service staff.
SHERAAZ NUNNIAN
04.08.2023
Westpac Lower Hutt
Shoutout to the ATM technicians for doing their job right. Atms are always in service.
Sunny Singh
19.07.2023
Westpac Lower Hutt
Bad service super slow, bank should close this branch
H C
15.07.2023
Westpac Lower Hutt
Slow service, long wait. Tried to access business account and all files had been sent but was not updated on their end. Had to retrieve information on the spot. Manager of branch was brash and condescending, when asked about Anti money laundering compliant. Avoid this branch.bad customer experience. Would avoid this branch.

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210 High Street, Hutt Central, Lower Hutt 5010
Westpac Lower Hutt