ProfessioNAIL Westfield Manukau

Didn't think shellac was something you could mess up but apparently it is? I also wish they actually got rid of the dead skin on my feet..I'm a bit worried about getting an infection. I didn't see any cleaning of tools between customers, there is no plastic lining in the sinks, no cleaning of the pedicure foot sinks that happens in between customers. Any other reviews with this nail salon, and others in this mall mentioning employees talking in other languages, grow up and get out of your basement more. You're the ignorant ones. It's not worth mentioning that in any review.

Professional nails across Countdown- The lady I had was not great with instructions, went for nail polish treatment. She was very rushed and I felt not welcomed. Never told me how long to wait for nails to dry. I was was on a tight schedule as I need to be somewhere. Nails ended up damaged. Tried to explain to the lady she got offensive. Poor service never returning there again.She used the same towel that she used to cut my nails and clear my cuticles to dry my feet. Spa pedicure water was cold and no soap in water. I'm sorry but customer service in that place is not the greatest. I will not be returning to do my nails there again.

15/04/23Went in with my daughter for Acrylic nails and a set of gel. I got the owners sister she was a really go chat had lots of laughs I was unsure of what colour I wanted or shape and style. She gave me advice on what would suit my fingers and skin tone and with that I walked out with a beautiful set. Too bad we from Nelson otherwise would be back in a heart beat. Would recommend her any day x

The pedicure was good, the lady was thorough and careful. Unfortunately the store is quite run down, lots of tired equipment, the chair had massage function but was far from a massage digging into your back and shaking like crazy - not comfortable at all. Also the store didn’t seem too clean. If they replaced some of their equipment and did renovation the place would be much better.

Today I went there around 1pm. Horrible environment. Staffs were giggling and talking in their language. I don’t normally mind it. But it was extremely annoying as there was no professional way of running a business. The lady did my nails kept stopping and listening to other’s conversation. I asked for another staff as this lady was distracted. They were gossiping in their language and laughing at me. Told me that other staff wasn’t available. After 2.5 hours final result was shocking! I have wasted $70 and my time. I strongly recommend not to waste your money and time here