Just Jeans Hastings

The worst customer service I have ever experienced! The lady was just down right rude and disrespectful with an awful attitude, i was browsing the jeans and not even selected what I wanted to try on before she came over, sighed under her breath and started to refold.. she then went and got the ladder so I had to step back out the way and couldn't continue to look. In a frustrated tone she says, we need to know what you are taking in the changing room, wow!! I kindly addressed her because I could not believe her behavior and she started to raise her voice, another staff member had to ask her to leave out the back and as she walks off she gets smart to that staff member too who was the only one who showed any form of decent service. I did not end up completing my purchase because of this experience and I will not be returning.

Fantastic service, really helpful with my purchase of jeans. Will be back as really happy with pair that was recommended

It got to be the worst Just Jeans in New Zealand to shop at, the Indian lady scanned up the item i was purchasing, after that she just walked off to ask another lady on the other side of the store asked her will she like some help. Leaving us standing there waiting to pay for my items.

Not very interested in helping, more interested in chatting with the other staff members

Great service, the ladies in here are always willing to help and the store is nice and tidy

Such lovely staff. Genuinely nice & gave me a great discount. This was a few weeks ago that I was in store & being indecisive about replacing my old & loved JustJeans jacket I’ve had for 4 years, the shop assistant that helped was great.

Awesome store to shop in and great customer service as always from the lovley Neelam and Lisa highly recommend store.

Absolutely amazing service. The young girl running the Hastings shop couldn’t do enough for my sister in law and myself. Nothing was too much trouble for her from getting us different styles to try while still taking into account our likes and preferences. We left with 4 pairs of jeans and a promise to ourselves that we would shop at just jeans all the time from now on. Thank you so much for an enjoyable shopping experience from someone who hates shopping for clothes.

Great shop, awesome friendly and very helpful staff, I havent laughed so hard for ages. Real characters. Good product knowledge, and great variety of clothes and some great deals. Highly recommend just jeans hastings

The staff behaviour and gestures are pathetic and condescending especially the maori attendant. Their continual interruptions when brousing through the selection of clothes is just plain stupid and annoying. When we did select a pair of Jean's which were for $30 the price scanned incorrectly on their PC. Instead of politely mentioning it to us the reply we got was its scanned at $39 so you got to pay $39". Pathetic staff never going there again!"