Tui Medical Accident and Medical Centre Rototuna

Tui Medical Rototuna provides top class services with empathy and care. GPs, Urgent Care doctors and nurses listen without judgement and offer the best advice, solutions or treatments according to Best Practice. All staff are amazing, friendly and easy to interact with.

I visited urgent care last night, Dr. Sanjay was very caring and supportive, the treatment he offered drastically managed my symptoms. For the medication, he explained why, how and what for. He was so easy to talk to and well listened. I also got a prompt attention from the receptionist. The whole team was great with excellent service. Thank you

I have found the doctors and staff at Tui Medical Rototuna Hamilton are very helpful and caring. I would like to say that my doctor is one of the best. It's a shame that we have to wait so long to get an appointment but I suppose that shows what a great team they are where people love to visit. Great service and keep up the super work.guys

I’ve never had a problem with tui medical, the doctors and nurses have all been good! they do, like most GPs, have long waits for appointments at times but if you’re willing and able to travel to the other clinics and see another doctor, it isn’t quite as long. but about my most recent visit, I had a small lump removed from my bottom eyelid by Dr Casey, and it had very minimal bruising and healing has been almost perfect! I was very nervous considering it was on my face but he did an awesome job.

Hi it's been a pleasure with the operation where a large growth was removed from my leg doctor Casey I hold in high praise was very professional and that applies to all nurses that I've had contact with a job well done one and all. thank you kind regards Colin Sisson

Booked an appointment in person with a doctor at the clinic a week prior and paid for it then. I turn up for the appointment a week later go and sit down and 15 minutes after the time of the appointment comes i go up and ask if there was some error in the booking (maybe I’m early ?) i got told that i should’ve gone up-to reception upon arrival. Then got told i had to rebook 2 weeks in advance. If i have booked and paid a week prior then why should i tell them I’m there when of course I’m gonna be there ??? Why cant the doctor come out and say my name at the time that i paid for him to see me ???? Why cant the 3 reception staff that see me walk in and sit down straight away not ask me who I’m there to see ??? Really poor excuse for even poorer service.

My consults with stanley are always professional, attentive and just amazing. This is very rare in some practices and myself and family really value the service recieved. Thankyou

Nurses and doctors at this clinic really don’t deserve this poor rating, as my general dealings with them has been great.What let’s this practice down is the absolute carelessness and pathetic attitude of the reception staff.If you visit Tui Medical Rototuna, be very cautious about your communication and wait times, as they can be very unsympathetic and have poor customer facing skills to deal with even the basics of their job.To the people who made my wife’s visit a nightmare, you should be ashamed and do better.

We are patients and really value meeting with our doctor at the Rototuna Tui Medical Centre. It's a pleasure to be greeted and treated by such a caring and thoughtful person.