Parkwood Trust Inc

Encountered one of thier cars at a local supermarket. The occupant let her fully laden trolley hit my car before giving me the evils, gossiping with her friend and leaving.Can't say how they treat the elderly but it says something about how they operate.Thanks for the dent.

Accommodations are old and tired (40 years+). Some staff are stroppy. Thefts from residents are a problem. The standard response by management to complaints is to ignore them.

I have lived at Parkwood now for 2 years.I was fascinated at how the word “safe” popped into my head once I had arrived, and it has not left me. It was a sense of being surrounded by a community of care and beauty. I love my home and my garden, and the environment with all its beauty and variety - and my favourite, the swimming pool.I am so relieved to know that the nurses, all of whom seem to know us all by name, are always available with no extra charge. They are wonderful when they say, Let me get you a doctor's appointment" or they give me a little eucalyptus to go on my hanky! I think they have special powers.The gardeners

My mother has been a resident for over five years and it’s nice to know she is well looked after in every respect.

My wife and I have been residents of Parkwood for 12 years and have been actively involved in the life of the village. We love the pleasant surroundings and the caring atmosphere created by staff right up to management level. It is surprising to read the negative comments in another review. Doesn't sound like the Parkwood we know and constantlyrecommend to any one who asks about our experience

We have been residents of Parkwood Village for more than eight years and have nothing but praise for the way the village is run. As villa residents we have found the staff to be extremely helpful if needed while excellent village activities and facilities are available where appropriate. Our observation of Parkwood Lodge is that it is very well run, with many patients and families expressing their appreciation to staff for their excellent care.

Parkwood staff are extremely helpful and caring. The lodge itself has great facilities and I am regularly receiving phone calls about my fathers general state of health. I would recommend this lovely facility to anyone.

After considerable research we decided on Parkwood Village as our place for retirement. Now after 5years we have nothing but praise and full satisfaction with our choice. Considerable involvement with fellow residents, and staff has fully supported this view.

As an employee of Parkwood Trust for more than seven years, I can't speak highly enough of the amenities, management and staff - both in the retirement village and in Parkwood Lodge, our rest home and hospital care facility. There are many long term staff members (always a sign of an excellent employer), with several having accrued over 30 years service. The feedback I receive from residents on a daily basis is very positive, with many actively encouraging their friends and family members to join them. I consider it a privilege to work in beautiful surroundings as part of an organisation committed to providing such a high standard of care with the utmost professionalism.

We too would strongly recommend against sending any elderly person to this place. We have sent a detailed five page complaint to the Charities Commission (Internal Affairs Dept) about bad management practices and shady employees in this establishment. If you have witnessed or experienced nefarious activity like us, send details to authorites, that's what they are there for.