NZ Post Centre Takanini

please get someone with a brain to do the job.

Kia Ora!I had worst service ever with this place. The owner was really unprofessional and aggressively rude. I have been waiting for my parcel and contacted nz post they asked me that collect it from takanini post. I went the in the morning to collect my parcel and I told my name on the parcel. He rudely replied to me that he don’t have the parcel on that name and started serving next costumer instead asking for other details. I waited there for a while to finish others and asked him if he can look at from costumer number or tracking number. He yelled at me and said, “ don’t ask me stupid questions, I told you I don’t have your parcel go now, not my responsibility and contact nz post”. After when au said don’t talk to me like that, he aggressively came on me and I just left. It ruined my day.

The lady behind the counter at this place is very rude. I have been here twice and both times she was rude and dismissive. I asked a few questions about some postage options and she was short with me and didn't explain clearly. So I asked again and she ignored me completely and served someone else instead. So I left and went to the post shop in Drury instead where the staff there are super friendly.I think NZ post should re-evaluate this place. Extremely bad customer service on both occasions I went there. Never going back

It’s horrible if I order something local in nz yet it will still forget my order horrible service I receive a letter saying they forgot my order like how can you be so careless

Very rude guy behind the counter.

Please don't go to this post office. They are unprofessional, and don't accept parcels when every other NZ post shop accepts them. Also staff was unfriendly..