Fifth Avenue Family Practice

Been a patient here my entire life, nurses are more than happy to help same with the Receptionist. Our family Gp of over 25 years still cares for all of us to this day! highly recommended

Nothing but good experiences with all staff here, kind, caring and efficient. My regular is Dr is Ella Haile and she has been fantastic. Other Drs I have seen here have also been great. Also great pharmacy staff and service.Thank you

Have tried working with my GP here for 4 years and unfortunately due to his personal beliefs have been unable to receive the treatment I’ve desperately needed and am more unwell than ever. It’s been an utterly degrading experience, a family friend has seen the same Dr recently and was appalled by the lack of care. Never once has taken blood pressure or weight, only interested in prescribing drugs rather than treating the problem, and creepy behaviour to vulnerable women. Would never return and am advising others to stay far far away. One of the reception staff has been a delight, but other than that the entire experience has been hell, a waste of life and money. Tried to voice concerns to the practice manager but unfortunately to no avail. Time to move on and move forward with less biased, more caring doctors at a different practice. Be wary of this practice.

Excellent staff, caring and highly competent doctors, and all around a great experience.

Arrogant, rude and disrespectful front desk staff, and a service that always has to be chased up to get prescriptions correct. If only they were cheap to offset these issues, but they’re expensive too.

25 minutes late to be seen. If you can’t service the time slots given to patients then make them longer !

The nurses here are great and it’s a beautiful practise - but our regular doctor Ella was away and the doctor covering her apparently doesn’t believe that teething babies need pamol, and wants us to bring our baby in for a checkup. She’s teething and in pain, just like every other sore teething baby, she doesn’t need to be dragged out in the cold to see a doctor who doesn’t believe a mother. If you’re a parent, don’t bother bringing your kids here, you won’t be believed when you’re asking for pamol. They only prescribe really small bottles too, not the normal sizes that other doctors prescribe.

Visiting the practice last week to support my elderly mother I was very grateful for the outstanding care and respect she, and I, received from everyone. From reception to doctor and nursing staff. With all the pressures on medical practices I couldn't believe that such care was being given. Thank-you very much.

I’m generally really happy with appts at 5th ave. My doctor is always helpful. The front of house staff/receptionists are however not very warming. I was asked if I had a mask today which I don’t. I said I have a mask exemption, the receptionist then went to say that that doesn’t matter. They must have just changed their “rules” as I have always had my mask exempt accepted there.She was not accommodating, which therefore lead me to have an anxiety attack and the worst experience I have ever had at that practice to date with having to have a mask on. I have an exempt for a reason. And my mask exemption has just as much of a stand as a mask mandate (which a mandate is not lawful).I hope you all can make a change for the better in regards to respect for peoples rights and conditions as this is not how patients should ever be treated.