Four Points by Sheraton Auckland

Hi, I wanted to leave a review because I stayed at this hotel and had the best service at The Churchill, the rooftop bar at the Four Point Hotel Bar. The manager on duty, Lisa, was so accommodating and so kind! She made sure to check in with us to see how our service was and was so personable. She truly showed that she cared about her customers and how they were doing and making sure they got the best service. Our bartender, Campbell, was exceptional; he constantly checked in on us to make sure we were enjoying our time and our delicious cocktails. He was very kind and one of the best bartenders we have ever had! Very pleased with the service we received and would highly recommend this place to anyone! The bar is on the 20th floor and is worth the wait, it has a beautiful atmosphere/view. We will definitely return! Lisa and Campbell definitely made the experience so much better! Thank you!

Great room 1906. Nice view of the city and environs. Super patio. We very much appreciated the upgrade to this junior suite. Staff were great and helpful and attentive.

All the staff here were extremely pleasant. Shankar was understanding of our situation and checked us in early. Rooms are renovated and comfortable. Had a great stay here will definitely come back! Rooftop lounge was definitely and experience! Only small downside was parking, however parking is available at civic and is a short walk.

Nice hotel in Central Auckland, probably good for a short (1-2 night) stay but not recommended for longer. We stayed for 10 nights in March 2023.My husband and I arrived in the early hours of the morning and were greeted by a friendly member of staff who checked us in and brought our luggage to our room. Rooms are well appointed with comfortable beds and decent showers.However housekeeping within the hotel is spotty at best. We had housekeeping attempt to enter our room on occasions when the do not disturb" setting was activated

Sanctuary in the city! The corner room has floor to ceiling windows on both sides, with a luxury loft apartment vibe. The view is just as spectacular from the bathroom, with a stand alone bathtub complete with adjustable shutters for privacy. Very quiet, with a comfortable bed. What sets this gem of a hotel apart from other hotels in the area is the impeccable, professional and friendly staff.

This was in the heart of the city, about 15-20 min walk to the wharf. However you will be entertained because of the many stores and restaurants around.We arrived at the hotel on a Friday around 1130p. We asked if they knew any restaurants that were open, and the front desk said the only one that was open was the restaurant in the premises.once I checked in my room, I just went on Uber eats and found a Thai restaurant that was able to deliver within 15 to 20 minutes. The next day when we walked around I saw that Thai restaurant around the corner. We literally could have walked over to pick up the food.We were given a room on the 14th floor with a view of the sky tower, which was so pretty at night.On our last morning, we were awaken by the fire alarm which directed us to evacuate the building. I literally thought I was having a bad dream. Everything was well, we ended up retiring to our room within an hour.The complimentary breakfast was great with scrambled eggs, chicken sausages, beans and porridge. There is a small salad bar with cheese and sandwich meat.

The check-in process is smooth and you can have a cup of iced pineapple tea when you are waiting for the check-in process.The room is well-stocked and the lighting is sufficient. Also, you would have enough power socket for charging your electronics.The walk to the Main Streets of Auckland only takes around 5-7 minutes, which is quite good.

A very clean, professionally run hotel perfectly situated in the CBD within close walking distance of the Sky Tower and Queen Street shopping. We really enjoyed our stay, and the bed was especially comfortable. The hotel has obviously been renovated very recently, as the fixtures and furnishings are very modern. The one drawback is that the bathroom/toilet door is a little *too* modern, more like a shower door with large gaps all around it. You'll be able to hear and smell everything your travel companion is doing in the bathroom at all times, so this maybe isn't the place to take a brand new partner on your first weekend away.

Lovely hotel! Very clean. Easy spots for breakfast, lunch, and dinner. Beautiful rooftop bar. Functional gym. And they let me check in at 7AM which was so, so kind of them! That deserves all the stars in my opinion. My only negative is for some reason the windows have a blue tint?! It made my room feel gloomy my entire visit! I couldn’t tell if it was sunny or grey sky out, which was kind of weird. I’d also say I would’ve rather picked a hotel closer to the wharf. That’s just a personal preference maybe, but I felt like this area had more fast food chains/etc than restaurants? Not that it’s a long walk - 15 minutes maybe. But on rainy days I wish I was next door to more options. That’s just a personal preference and doesn’t reflect on anything the hotel can do! It is close to the art gallery and a comedy club etc, and shops etc. Would absolutely recommend it for sure! Guaranteed good customer service and friendly faces which makes it a great place to pick.

Was able to check in early after a long overnight international flight, which was amazing. Check in was painless and the concierge gave us a great recommendation for a local cafe for breakfast. The room was clean except for some stains on the towels (which did appear freshly laundered, just perhaps in need of retirement). The view was wonderful. The room is teeny-tiny: with a king sized bed there's a small walkway around the bed, a tall wardrobe, desk and mini fridge tucked into a small alcove, and the bathroom was the most compact full" bathroom I think I've ever seen. But the bed was luscious with an incredible pillow-top that was soft and supportive. I cannot stand firm beds and need a mattress that will let my chronically injured hips and shoulders sink properly so that they don't have a lot of pressure on them. This bed was heavenly