Whakatane Hospital

This hospital has amazing staff, all friendly and reassuring and helpful. In fact as I had travelled out of pukehina to come to whakatane hospital as I much prefer it there my partner who was meant to pick me up had fallen asleep sorting the kids after a few hours of calling and trying to get home not knowing anyone in whakatane anyway the lovely security guard Mark offered me a ride home went out of his way and his work hours to help me get home as he could see I was stressed. Lovely to know there are still people like this around I'll be popping back with some treats for the staff as they are absolutely top notch !

Excellent medical servicesPaediatric Surgery outreach clinic services available

Our experience at the Radiology department, was nothing less than compassionate, caring & reassuring especially from a Nurse called Carol. Thankyou for your luv & concern. You made a difference..

At about 9oClock my 6yr old son was having trouble getting to sleep, he complained about a sore eye and would cry because it hurt. 12.00am Saturday morning took him in to the Emergency Room. I hate this place. I try avoid coming here but because it's my son.After check in an Triage. Finally got to see a doctor at 2.30 in the morning. She said she couldn't check him while he was sleeping. So I picked him up and made him stand. As she was examining him he was still standing but drifting in and out of consciousness. She turned around said Right" and stormed out.About 10mins later she came back and checked him and pretty much said she couldn't do anything. And suggested seeing an optometrist in the morning. And to manage the pain with Paracetamol. I asked if he could get some eye drops or something as he's sitting there in pain.She replied in a condescending manner "Is he in pain"..... even though she said manage the pain with Paracetamol.To which I replied

The Nurse and Doctor treating me at the Emergency Department were really amazing. I was seen immediately and fixed really quickly. The place was clean and professional and it was a life saving experience for me. Thank you so much to everyone who made this wonderful facility possible.

The security guard that was on the night shift 25/03/23 made the long wait in ED so much nicer with his happy go lucky attitude and making jokes keeping everyone in happy spirits, once admitted the staff were absolutely lovely and made my stay very pleasent

A very friendly place,where staff are very welcoming and make patients feel at home, right here at the radiology department, with a TV while patients wait for their turn to be called by the radiologist.A drop in at the chapel gives me hope and a sense of calm re health appointment's outcome.

The medical staff including nurses are so friendly and professional! My friend was admitted to the ED for acute upper abdominal pain, the ED doctor made a swift decision to transfuse two bags of bloods, otherwise my friend could have died. The ED doctor is really experienced, she is from the USA. But, I am in doubt about some administration departments within the hospital, bureaucracy is always the hindrance for better performance! Monthly Quality Review seems to be really rare.

The staff of the radiology department are the most friendly, helpfull and nicest peopleI have ever seen anywhere in an hospital. Thanks to all of them from the receptionnist to the lady who do the scan.