Saddlery Warehouse

Very friendly and helpful staff

They let us come in just as they were closing to get the item we needed so it was much appreciated and they are friendly and helpful.

Good range, great prices. Great service. Love that I can buy online or in store.

Excellent quality service and excellent value for money great work thanks

My Husband went into saddlery Wharehouse today and had the worst customer service He has ever experienced to date. He Began with saying a friendly hey and how are you going? Only to be ignored, he then asked “do you have any stock whips?” only to be answered with “ “how would I know” this was by a women behind the customer service desk who was not corrected by the women next to her that appeared to be a manager. They stayed there as I preceded to ask where they were in the store and again was responded with “if there is some, they will be by the whips..” well clearly that would make sense but a point of direction would have been appreciated. As farmers We will not be supporting a store who thinks being unhelpful and rude is ok. I’m genuinely shocked at the attitude they had, especially towards my two Māori foster boys that were with me and they treated as if they were going to steal something. Incredibly disappointing. Not even a thank you when I left.

After 15 mins waiting while assistant was having a personal conversation. I interupted and asked for help. Then she was condescending and unhelpful

Great selection, well priced

Best FRIENDEST STORE IN THE HB IVE BEEN TO very helpful and caring i love coming this store

Some fantastic products great staff friendly and helpful. The quality of the western saddles is very disappointing though. They are cheap and extremely bad fitting saddles.

Good knowledge of the item I was looking for, friendly and helpful.