Spa World Nelson Showroom

Janina was very welcoming. She had a very good knowledge of the spas on show and took the time to show us the features of different spas. Also able to answer our questions on delivery options etc. An enjoyable experience. The show room was set out to enable us to see spas working as well as some with their panels open to see the internal workings.Looking forward to receiving our spa

Awesome experience with Nelson Spa World!We purchased a Vortex Nitro Spa from Spa World Nelson. We were first time spa purchasers and walked into the beautifully presented Nelson showroom just to have a look" never foreseeing that we would leave with a spa ordered and totally confident in our choice. Camille Countryman was absolutely amazing. She is so knowledgeable and helpful without being at all pushy. Camille let our family take our time

My Vortex spa was received back in 2015 before they had a showroom and so far, only have had to replace the UV/Ozone system which only required a little more chlorine to keep clean. When I rang their technical support line, I was surprised that they still provided support on my model and correctly diagnosed the issue over the phone and I fixed the issue myself without paying someone. Imagine how difficult that would be to do with Toyota or whoever makes your washing machine? So easy to get replacement filters and chemicals as well.

We are so so happy !!We made the decision to purchase a vortex spa 'The Palladium, and turn a unused area of the property into a resort like look for our home in Golden Bay, to make us feel like we were on holiday all of the time.Camille Countryman in the Nelson store whom we purchased the spa from, was just wonderful from the beginning, always available, always so friendly, anything we needed to know she answered within minutes, simply amazing service.Garth from Lift & Shift , whom the spa world delivery team organised, a big thanks to Sharona for making that happen, put the spa in place beautifully, it needed to be placed under a deck and he made this look effortless.Frank, Tyson & Kory from Powerhouse Movers who install the spas for spa world, where exceptional , the nicest people, the best service, they made it all so easy.Within 24 hours of Frank leaving we were in the spa, it is better than we imagined, you just melt away like floating in space, we just love it.We have used it everyday since.Thanks so much to you all, we found your service superb !!!Michael & Julie Warn

We found Janina very helpful and accomodating when looking for our new spa, she was to the point, sharp with her pricing, not pushy, answered all our questions and lovely to talk to, couldn't ask for more. I wish the delivery was the same, firstly it was to be delivered on Saturday two weeks later, only to find out on the Friday that they don't do deliveries on Saturdays!! How about the following Wednesday" Well we have been told now that it's Friday. We will wait and see!!!"

Great service from Camille when we went to Spa World to replace our old spa. She took us through the purchase process, and persuaded my husband that the colour I liked was the one he preferred too. Very very happy with our new spa, just wish the current weather was good enough to be able to use it more often!

As first-time spa owners the prospect of purchasing a big-ticket item like a spa seemed a daunting task. After researching all the options, we visited Spa World Nelson and met Camille Countryman. Camille was incredibly helpful, friendly, and fantastic to deal with. Camille patiently and expertly answered the multitude of questions we had about owning a spa. We ended up purchasing a Vortex Nitro and we love it!With Camille, and the team at Spa World Nelson’s help, the journey from purchase to installation was amazing. Leon, Sandra, and Sharona were awesome at keeping us in the loop with information about the spa’s delivery. Sharona did an outstanding job of organizing all the moving parts for the final delivery and installation. Frank and team from Powerhouse Movers made the job of installing the spa look easy and I was in awe of their expertise and impressed with how approachable and friendly they were.Thank you Camille and team the journey to spa ownership and enjoyment was a fantastic experience. Highly recommended!Cliff and Maree

I can highly recommend Janina and Spa World Nelson. Janina is a pleasure to deal with and she listened to our needs and guided us to the perfect spa for our family. Once we made our decision she managed the purchase process seamlessly right up to the point the spa was delivered, and fully installed. Wonderful service. Thank you.

From start to finish I have had a fantastic experience. Janina was very good at helping find the right spa pool for me and my family. Finding a sales person with such honesty and integrity is so refreshing, she also went above and beyond to help make the whole process run smoothly. Thanks Janina : )The delivery and installation was very professional thanks to Phil.The spa pool has exceeded my expectations, in performance and quality. I couldn't be happier.I will definitely be recommending Spa World to friends and family.

I walked into Spa World Nelson and was lucky enough to join a presentation from Camille Countryman to another customer. Camille was knowledgeable, friendly, open to queries, which she answered expertly and efficient once I decided to purchase. The spa is now in place and it is fantastic, the ability to have all the jets turned off other than the one you are using is brilliant. I would unreservedly recommend Spa World Nelson and Camille.