Vancy Car, Van, Truck hire, Trailer hire

Lee was really helpful when it comes to pick up and drop off. They give instructions for every simple things so nothing can go wrong. I hired a small truck and it was really helpful when moving houses. You get the best service what you paid for.

Helpful with my last-minute booking, clean and tidy vehicle, efficient process, friendly staff... Definitely coming back here next time I need a van for a day

Really great customer service and they offer great flexibility. Easy pickup and drop-off. 5 stars to Scotty for excellent customer service. Highly recommend their services.

If you are looking for a place to hire a truck , this is the right place. Fair price and good serviceGood luck Lee. Thanks for your help.

We needed a small truck to move houses and Vancy ticked all the boxes. Reliable, easy to communicate with and reasonably priced. I will use the again in the future.

Great place great service. Vans arent the flashest but you get what you pay for, a reliable cheap machine thatll move what you need and run well while doing it . They extended my rental out at no extra cost which I really appreciate as well as staying after close on a Sunday for pickup.

This is the best place to rent a car in wellington. Highly recommend for tourists. Thanks Lee

A bait and switch - I reserved a specific truck online and confirmed it for the day I needed it, only to arrive and be told it wasn’t available. I was offered one instead that was much larger than I needed for a higher price. I took it because I needed something for my move, but they didn’t offer an apology or the larger one at the same price, which is what should have happened. Also exceptionally apathetic customer service.EDIT: Lee, the business owner, called me and we had a good conversation (despite his rather inappropriate initial written response to this review, which he has since edited). I explained that I was looking to move again and his company came up, which triggered memories of the encounter I had with them a little over a year ago. I had such a horrible experience that I felt compelled to leave the review I’d forgotten to leave before. Lee listened well and agreed to refund me the difference between what I’d booked and what I ended up getting. However, I want to be clear that his response saying I misunderstood the confirmation is patently false - I understood completely fine, verified by the confirmation email. I booked the small truck (10 cubes) and was given and made to pay for the large truck (20 cubes) on the day of pick up, which was more expensive. I appreciate that Lee reached out in an attempt to make things right, but I also want to make sure that anyone who uses this company in future is sufficiently warned. Lee, I wish you the best of luck and please take this as a learning experience.

This was the best place to hire a van in wellington. They are really flexible with drop of time. I used the van for more hours than I hired but they didn't charge me for that extra hours. That some good business ethics you can't see everywhere these days.