Red Rat

No wonder this place has low score reviews. Attitude of the sales people as if it is a 2 dollar shop. No interest whatsoever, they act like they do you a huge favor. Also what a joke, we bought 110 doll hoodie today and they didn't even give us free bag lol! They asked 30 cents for the bag. Never come here again. Owners wake up!

3 workers in store, no customers. We walked in, no assistance was offered. Quiet & awkward, couldn't find what we were looking for ended up waking out. Looking busy on the computer for an enpty store!!

If I could give 0 stars thats what it would be. Never ever use Red Rat Henderson. There should be no additional costs when exchanging items. Not stated on their website, if it is I couldn't see it. Terms and conditions should be clear, easy to read and understand or staff should have stated their will be an additional cost for the exchange which Jenny never said anything about. Thats false advertising and you know it. I will never shop at Red Rat again. You have lost a customer who had genuine interest in your products. I will also be advising my family and friends not to purchase your items. Absolutely poor service from Jenny at the Henderson branch. No wonder you lose business because you don't know how to do your job!!! You need to upskill your staff Red Rat.

I have been a customer with Redrat for a few years now, says alot really. Always quality products and service. Henderson branch my fave. If you want consistency and reliability then they are your go to, every time.

Great service, the counter staff were amazing for signing me up on specials. Great work team. Keep it up.

I actually took my daughter there. I think it's overpriced & not much clothing for size 18+. To me it's a waste of money. There are better shops out there with the same clothes at half the price. You just have to shop around.

Went into store a few weeks ago, began paperwork to have direct debit deduct my account. Decided against it before I even left the store and decided to set up my own automatic payment, not direct debit and thereby buy with only what I save. No credit option.I called back later in the afternoon to make sure the direct debit forms I signed were cancelled because I would set up my own automatic payment when I was ready. I was assured by rude person over the phone that the form had not been processed and was destroyed. Tonight I find the direct debit was set up by Red Rat Clothing and my bank account has been debited without my authorisation. Very angry! Watch out people!!

I've been a long time member and the shop is always full of helpful workers. They are informative on their in-store products and are always quick to offer assistants which is excellent. Only thing I can fault them on is being discrete and showing privacy in regards to customers information when asking to check your account balance. The will shout out at you from across the room or ask out loudly in-front of a room full of customers for your private information, e.g. date of birth, password and street address. It would be nice if they could NOT ask for date of birth as they clearly have a set password (that's in their system), the customers address and surely that should be enough. They lack being discrete and showing privacy in my view.

Buy some clothes, hats and shoes from here and they are pretty good, great quality and they have a option where u can make an account with them and do weekly payments

Great shop great prices loads of cool brands to choose from and the staff are very friendly and willing to help. I recommend this place.