NZ Post Centre Henderson West City

Friendly

poor customer service, not friendly and helpful. Located in Meg Star.

Came here today to send off my ancestry DNA test kit which comes with a prepaid parcel box, the owner didnt know what to do and I was told I need to go outside and find a post box and drop it there" I asked if I can send it from his post-office and I was told no. Really strange

It's very crowded with very limited products at least on show.

Worst service I ever had in here. Never come here again.I asked the employee who is the manager and I needed to file a complaint. The employee answered me that he is the the owner. Very well, I wish your shop close soonnnnnn

NZPost is not here anymore. Moved

Appalling service. I wouldn't give any stars if I had a choice. The woman behind the counter is not friendly at all! If you are dealing with NZ Post you need to be far more approachable. In the past I have also been served by the man in this store and he was also very unhelpful. A lot of bad manners and not good customer service going on here.In future I will not be supporting this business and will go elsewhere. The Lotto shop upstairs are so friendly and give service with a smile. Perhaps take a leaf out of their book? I know we all have bad days, but enough is enough.P.S. You are obviously never going to do anything about your poor customer service. The fact that you have once again provided a link and a repeated generated message of reply, confirms your disinterest in any customer complaints. I have visited your store on numerous occasions and it is always the same scenario. If you want to deal in retail, be a little more obliging and act as if you want to be there.

Not a normal post shop does some parcels only and no longer this shop name, needs updating shop name and service description