Collingwoods Cross Country Equipment

Cross Country advertises Equipment for the lifestyle block / contractor users / well its all Chinese rubbish with little or no back up and they are very happy to dismiss the fact when you need back up parts that its a discontinued item and they will not bother even try to help with parts, I have a small Gardening Business in Wellington and we will not deal with them again, as for your comment below well that just shows how out of touch you are I set up my business buying several hundred dollars with of equipment from you, which is why I rang you for parts, in fact all of the equipment I have brought from you has now failed, TurfMate Chinese crap, so maybe another trip to China for you, sounds like you need to make more friends, and your a lair which bodes bad for your business.

We had our lawn mower serviced through these guys, they were really professional when booking in the job. We were quoted around $200 for the work which is about the same (marginally higher) as what we have been paying elsewhere. When we went to collect the mower we were charged $540 - a totally outrageous charge. They replaced every part that they could so that they could charge us for it - they didn't look to see how much life the parts had left in them and at no time did they contact us to advise that it would be more than the quote of $200 or to see if we wanted the extra parts replaced. Hopefully the quality of their work is better than their communication. Won't be using them again.

the team were able to offer us a very competitive rate, very knowledgeable staff with lots of experience they gave me the goods!

Very disappointed in their back up parts service.Log splitter problems and fobbed of for three weeks with waiting for container". Their site shows they have splitters in stock

Would have to be the worst place to deal with waiting 8 months for spare parts get told container arriving soon heard somany excuses and can't even get a reply to my emailsPiss poor service

Fantastic guys at Cross Country. Very helpful and always available to work through problem solving issues. Very experienced work shop and spares.

Have been using cross country for all my dairy farm equipment, wonderful to deal with a great service. Highly Recommend

I wouldnt buy anything from them. We are very dissapointed with our purchase of 1inch water pump the seal leaked from new n they basically said tuff.anyone whos thinking about buying anything from them DONT

Good prices great service good lines for small block owners

Purchased 2x air compressors. Had them delivered to Christchurch without hassle. They must have tested them prior to sending as they were full of compressed air (weren't drained), but not a big issue. Went to get these complied for the workshop, and couldn't pass compliancing - the electrical plug pins aren't insulated (breaching electrical standards ASNZ 3112). There was no internal guard either, meaning that a hand or tools could get jammed, serious safety breach. These are just medium grade Chinese air compressors that aren't legal in NZ to resell. Careful with after-sales service with these guys, fobbed off with excuses, 'waiting for the workshop guys to get back', 'the boss is out, he'll be back tomorrow'. Not impressed at the after sale service...