The Tailor Alterations

Gave these guys three chances to get my pants right and ended up getting them to undo thier work and give me my money back. There is a reason it’s a under 30 minute service and $15. Got yelled at when I asked for my money back as he expected me to let him keep trying until he got both legs even which he hadn’t been able to do in the last three tries.

I got my coat shortened which was came out lovely for $55. I also got my jeans shortened for $18 but forgot to ask them to taper them as well. The lovely gentleman fixed them for me for free as he felt sorry for me! Make sure to ask for the $35 shorten and taper service if you had skinny jeans! High recommend quality and service :)

Justin is awesome so with the rest of the team. Always respectful and transparent. Thanks for the great service!

All my experiences there over the course of 4-5years, their service has been awesome for myself. Fast, cheap and they do exactly the work i asked for each time. Over the course of me living in the area and only going to them, ive been there maybe at least 20+ times and i was happy eachtime. I also know if you purchase jeans from Levis, Levis gave out vouchers to go to this alternation to hem up jeans for a discounted price. Not sure if they still do that, but found that convenient, as Levis was right next to this place, therefore can leave jeans, go have something to eat, return and jeans were done. I would personally recommend and also return. Thank you

Very happy with the level of work. Highly recommend

Used this service on a number of occasions and they provide efficient service for a good price. Recently I had an issue with one of their alterations, but they provided an apology and an offer to rectify this. When I informed them that I needed to get the issue resolved before my next visit to the mall, they provided a refund. Impressed by this response.

Terrible customer service. Quoted outrageous price for simple hemming job then was told it was not possible to do the job. Rude man. Does he want to be in business or not?! Will never go back there. Found another business very happy to do the job for me at less than half the price.

This is my ‘go to’ for clothing alterations. I always get my pants hemmed here. Great customer service, good prices and they are always super fast. Always happy with the final result. Thanks

I was quoted $80.00 to have beach kaftan to be taken up. I'm glad he found my reaction so hilarious. Terrible customer service.