Waitakere Resort & Spa

Very happy with our stay here. Rooms were very quiet, views were great and I felt that what was advertised was very accurate. Staff were very friendly, we did not eat at the resort so cannot comment on the food.Thanks for a great stay team.

Stayed here overnight as a birthday present for my partner. We stayed in one of the Premium rooms and it was gorgeous! The beds were comfy, the views were striking, even the parts of the resort that hadn’t been renovated were charming and comfortable. You can tell a lot of heart and soul goes into this gem. The staff were all very friendly and clearly hard working. I could tell they were a bit short staffed but they really did everything they could to make our stay memorable and special. Extra shoutout to Duncan and Ursula who I feel like live on sight because I saw them around really hustling and caring for not just the guests but their fellow staff members. We ate dinner and breakfast there. Dinner was ok. The entrees were a bit of a miss for us but our mains and dessert were fine. Breakfast was good. I would say the food is the only reason we’d give it a 4 rather than a 5. The facilities really are special and it’s so nice having such a retreat so readily available from Auckland CBD. Thank you to all the staff we saw on site for making our stay an enjoyable one.

Call this resort is a bit too much. Beautiful location, but the place is very old, and dirty. The dinner was nice a bit over priced for the size and not much choice especially for vegetarians. The restaurants was full of midges, breakfast was okiesh, all the table mats were dirty of previous dry food. Spots everywhere. The fan in the bathroom was not working not really nice as there is not a real room for the bathroom in the deluxe room. For the spa booked service way before, otherwise like us u will be go in a spa and just sleep in it, As the spa was fully booked. Would be nice stretch the spa hours or having more beauticians to cover the capabilities of a big place like this. The outdoor pool not really useful. Small sauna. I think this place can have potentials but has been left by itself. Overalls, restaurant overpriced and stay overpriced. Not really clean.

Waitakere Resort and Spa is tucked away in a wonderful location with stunning views of both the city and a beautiful rainforest. My husband and I went to there for 2 nights and we loved it.The staff were friendly and very accommodating, the breakfast we had was delicious and the room was clean, tidy and comfortable.Not too far away from the city but not too close either, a wonderful place to retreat.

Lovely staff but the lounge area needs serious attention, it is so dated and unloved! Revamping with some new decor would make such a difference to this dark and dreary communal area that is central to the hotel. So much potential for what could be an amazing place to stay. Great views of Auckland from the restaurant.

A lovely resort that is well managed.Stayed for 2 nights at this lovely property. The property is located in the Waitakere estate and is away from the hustle and bustle of the city.The property offers amazing views along with a pool, helipad, a garden (for functions) and well appointed rooms. The rooms are spacious, clean and have the perfect set of amenities.The restaurant offers great food and drinks.The staff right from the reception to housekeeping, kitchen and F&B were great. I will recommend the lower section rooms (9, 10 and 11). These rooms have their own patio facing the pool and offer an amazing sunrise view.

We stayed here on the eve of our daughter's wedding at Tui Hills Wedding Venue.The Waitakere Resort is a fabulous venue.We stayed in a very special room overlooking the Waitakete region with stunning views.The room was superb in every way.Food was very good, service excellent.

Stay away.We found spiders webs and spiders hanging from the roof in our room.Our bathtub had a broken shower head. No plug and mould growing around the edges.The bathroom sink had water leaking underneath it into the cupboards.The bed was hard and springs all uneven and from the 80s.Room smelt like an old caravan, curtains from the 70s had not been replaced.All around awful experienceWiFi was rubbish also.