MeloYelo E-Bikes Hutt Valley: By appointment

Like our Tranzit bikes. Great up the hill we live on and no problems so far

I got my bike yesterday, and I'm thrilled with it. Emma has been a fantastic help from the very start to finish. She took my husband and me for a test ride, explained the benefits of each bike and even delivered the new bike to my home. The best service I have ever experienced.

I am very happy with my new bright yellow MelonYelo E-Bike! It was great that Rebecca brought the bicycle to the cycle way for me to try it, and that she showed me all the different models she has.After I bought it she even changed the handle bar to a flat one as it was more comfortable for me and brought the bike directly to my door. She explained me everything in detail as I haven't cycle in over 20 years.After I got my bike, I noticed that the mechanical disc brakes were having a squeaking noise, but still working fine, she upgraded you to hydraulic brakes free of charge under warranty.It has been a great experience and the after sales support that I received from Rebecca has been outstanding. It has been a way more personal service than what I got from big bicycle stores before.

Emma is fantastic, generous with her time, and super knowledgeable. Am delighted with my Superlite, which was perfect for the Pou Herenga Tai Twin Coast Cycle Trail (half) 37km and grade 2 mountainbike trails at Waitangi Mountainbike Park. Could have done grade 3 but I was too nervous and had a full panier bag rattling around. Love that the bike came fully decked out with lights, stand, etc, since I will also be commuting. My husband had a pricier new mntnbike without a stand which is fiddly to place and his chain came off once (not meloyelo). VERY impressed with the network that allowed me to collect from Graham in Whangarei to pick up, ordered through Emma in the Hutt, due to ship arrivals and my travel plans. Will report later after a few months of long term use, but very happy so far. Thanks Graham and Emma.

Emma was great to deal with from start to finish. She was generous with her time and knowledge in helping me choose the right bike. And when there was a problem with the bike I bought , she went the extra mile in fixing it, ultimately getting me a whole new bike which is working perfectly. I can highly recommend her.