Chemist Warehouse Pakuranga

Just been into the Chemist Warehouse PakarangaBrought a very expensive vitamin that is money back guaranteed also advertised on TV as a ChemistWarehouse advert the product money back guaranteed by the Chemist Warehouse the product upsets my stomach too it back after 2 weeks for a refundThis horrible Mohammed kept arguing and arguing with discrediting what I was saying trying everything to not honour our the advert, what is written in bottle and what the store person told me at the time of purchase .I told them to call the head office as he kelly segueing with me and trying to discredit me . I said again after 10 times call your head office they will confirm the advertising .He said I don’t no what head office phone number is this is the head chemist MohammedThis girl then picked up the phone and she also denied there was any advertising by Chemist warehouse about the product and money back garantee Eventually she calledThis was there answer they do advertised but it is not them that advertise it is the company I said that is false advertising as not at any stage of that advertising is it saying it is the company it has Chemist warehouse logo and website all over the advertising does not say on there advert money back garantee via the company that makes itYou are a dishonest trading company and won’t deal with you every again Don’t need your free scripts get them else other than any Chemist warehouse despicable dishonest trading once again

I walked in on my lunch break and was greeted with a big smile by Harmandeep. She helped me find what I was looking for quickly with a great customer service. What a great experience. Thank you.

If you want to get racial profiled this is the place to be at, to the lady with a headscarf on, next time don’t be so obvious that your following someone around the store!!1. If you had a problem with me having my hood on my head, please ask me to take my hood off! I wouldn’t of mind taking my hood off.2. If you had a problem with me having my own shopping bag, please ask me to use the chemist warehouse basketsBUT DONT FOLLOW ME AROUND THE STORE AND MAKING IT OBVIOUS, YOU ASSUMING THAT IM GOING TO STEAL SOMETHING, it’s not nice being racially profiled, and when I approached you and the security you all of a sudden acted like a victim! Please keep that same energy when you get approached, cause I could have racially profiled you but I didn’t.To the security, next time have a better excuse! Cause ur excuse was lame just like your mate following me in store.Don’t judge someone by the clothes they wear, cause u clearly don’t know what they are going through.I definitely won’t be coming back and I warn anyone that dresses out of the ordinary be prepared to be profiled.

Really difficult to get hold of the call centre or the pakuranga centre.After trying quite a few times I finally got hold of them at the Pakuranga office and they said my click and collect is ready and I should have received an email - I didnt.A bit of an issue with communication!

The worst chemist warehouse I have ever been. They are new but with very poor service. I ordered the naisal spray online and collected two days ago. I didn't open the package until I got home. The naisal spray was expired 3 months ago in October 2022 as shown on photos attached. I had to go back to exchange it.The so-called manager said she could only exchanged it. Then she came back and told me all the stocks were expired. Then she can only refund me. She never said sorry for the whole process. Waste of my time to order online, collect and went back to exchange. Very rubbish Chemist Warehouse. Will never go back again.DO NOT WASTE OF YOUR TIME TO GET EXPIRED PRODUCTS.

Had a quick stop by after lunch. Friendly staff and they had quite a lot of items on the shelves. They probably have most things you'd need from a pharmacy like their other branches.

Friendly staff, competitive prices

This place is amazing friendly staff so clean and tidy and very organized and super easy parking this is the best of the bunch

Any warehouse chemist store is great to go to. This one is close to home and the wife and I love coming here, never leaving this place without buying something. The staff are lovely as well.

I placed an online order for click and collect unfortunately the item is not available for delivery. I nominated my sister to go into the store. The click and collect instructions states the person who is collecting must provide the order number the barcode for scanning, a form of ID and details of the debit card that was used to pay for the order. My sister popped down to chemist warehouse and had everything with her except they almost did not give my order because she had to provide MY form of ID. Who in their right mind would breach someone elses privacy by carrying personal information in both hard copy or digital with the individual who it DOES NOT belong to ?! That is not practical and should not be allowed!! What if the person who claims to have been nominated provides fake ID? And I haven't even started with the terrible customer service