Ferrymead Collision

Mike the owner is awesome and very kind to old ladies lol

This business was used by a close friend of mine. They were professional and objective. Many thanks for a job well done!

To the team at both Ferrymead Automotove and Ferrymead Collision. Thanks for taking care of my AMG over the last couple of weeks. It was fantastic having the service and wheel alignment carried out while the panel-beating work was also being taken care of. The fact you're a one stop shop helps me immensely. The loan car you made available was a treat as well. She may not have been an AMG but she got me where I needed to be so I could keep working with my clients. Keep up the great work and communication. Regards, Sean Innes.

great service. quality job .plus courtesy car

Did a great insurance repair. Courtesy loan van

Great friendly staff very busy business lots happening here

Pity about the auto repair assessor, especially if you happen to be female and want answers to your questions. Took the job elsewhere in the end.

We came to repair our Suzuki car after an accident. The customer service we received was just excellent in everything. Right from the very friendly staff to the workmanship it’s all been simply amazing. To add to this Mike was excellent in giving the honest advise for each which is very hard to get these day. We would like to thank each and everyone in the team for their excellence and hope that you keep doing this great service. All the best for future. 10/10 from us and highly recommended to everyone!

Mike (the owner) is his own worst enemy, abrupt bordering on rude often inappropriate and has a temper just under control. Every time I have been there for the last 5/6 years there has been a change of staff and so you tend to view work with care. Nothing has caused complaint in all fairness but trust has been lost and I have found alternatives for services and paint and panel repairs with better treatment and at considerably less cost.I note the reply posted on behalf of the owner and the company but stand by my critique. It is not the concern of customers what goes on behind the scenes" The stress etc. What does matter is customer experience and that relies on service

Bad service!! Took 1 hour 45 minutes for a wof to be failed on many minor things, some of which aren’t legally necessary. The people serving me were friendly but another worker came out swearing and had a bad attitude.