Banking Ombudsman Scheme
10 Reviews
- Friday8:30 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–5 PM
- Tuesday8:30 AM–5 PM
- Wednesday8:30 AM–5 PM
- Thursday8:30 AM–5 PM
About the Business
Home | Banking Ombudsman Scheme | We’re here to help you fix your banking problems. We’re free and independent.
Contacts
Website
Call Us
+64800805950
Level 5, Huddart Parker Building, 1 Post Office Square, Wellington Central, Wellington 6011
Hours
- Friday8:30 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–5 PM
- Tuesday8:30 AM–5 PM
- Wednesday8:30 AM–5 PM
- Thursday8:30 AM–5 PM
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilets
- Wheelchair-accessible lift
- Identifies as women-owned
Recommended Reviews
Didi Muncaster-Wright
01.09.2023
Banking Ombudsman Scheme
I was stranded in India and Nepal unable to access ATM funds. Short version I contacted the ombudsman online and got so frustrated at constantly being timed out while the agent looked up my file. I will wait until I return to New Zealand next year to try and get some sensible solutions.
Jarrod G
30.07.2023
Banking Ombudsman Scheme
We owe them especially Kate our deepest gratitude for her understanding,compassion and for achieving a resolution from Kiwibank after they bungled our home loan top up payments and terms. Even though they admitted it was their mistakes, they were only prepared to rectify it at our expense, boy did Kiwibank jump after the banking ombudsman contacted them and from there Kiwibank changed their tune, This should not have had to go this far, many thanks
michelle cassidy
20.07.2023
Banking Ombudsman Scheme
Sorted my problem out with my bank pretty quickly after they contacted them.
Amy B
19.07.2023
Banking Ombudsman Scheme
Really good service from Sheryl when I had trouble with asb bank and I wasn’t happy with my term deposit and the information I was given not being accurate. Sheryl got me a very fast result, thank you so much!!
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Level 5, Huddart Parker Building, 1 Post Office Square, Wellington Central, Wellington 6011
Banking Ombudsman Scheme