Glenfield Family Doctors

Dr Jocelyn Lydford is the best GP, I have been to in Auckland. She helped me so much, and I trust her. All praxis team members are very lovely as well, I read some bad feedback in the reviews, but I think some people just don't understand how busy the whole team is. I also had some bad days/good days, but I would always tell them my honest opinion, give feedback, and it was always taken very professionally. I much appreciate all the hard work, you all are doing. Thank you, Dr Jocelyn and team!

The English language and all its words wouldnt adequately describe the anger and frustration I felt after leaving today.We made an appointment this afternoon for my 8 month old daughter for 4.30pm at 3.30pm, to which at 5pm we were told we are 3rd in line and the doctor is running late. How was this conveyed? Being told to wait as the receptionist took a personal phone call, rolled her eyes at me, and generally lacked any empathy. We won't be coming back, and certainly won't be recommending anyone coming to this practice. Poor professional standards and medical ethics.

I’ve been going here for quite some time now and The practice really cares about you! When I was pregnant I was very sick and they went above and beyond to get the care that I needed! Highly recommend this place Dr Lydford is amazing! She looks at all options for you health not just another pill. Thank you

Dr Yao, was incredibly incompetent and her neglect to take seriously health concerns of a patient who had the misfortune of being seen by her instead of Jocelyn her usual GP could have had serious and fatal consequences. Luckily I live with a doctor and got a second opinion from him and he recommended to demand blood tests which then came back abnormal and required an immediate trip to hospital and surgery. Would avoid booking in with her at all costs. Have seen previous reviews from her prior workplaces which indicate a pattern of inadequate practice, so would recommend all to avoid booking with her at all costs.

doctor rolling her eyes during consultation? checkdoctor arguing with the patient instead of enlighting them? checkdoctor being condescending? checkLydford should go back med school and study ethics ten times.She has no empathy and with her subtle sarcasm that she never seem to run out of, she could have been a better lawyer than a doctor.Heard so much negative things about this woman, and its sad that i finally experienced first hand what her ex patients meant. Gone were the days when u go see a doctor to be enlightened by your condition, nowadays, u leave the practice feeling even more screwed up and disgusted by your doctors behaviour. for shame.

Don't go there! I ended up in hospital about 4 or 5 times this year all because of them. They reduce my medication! I have PTS diagnosed for the 3rd time. The acute team had my prescription right after 3 years. It was passed on to Joyce and Victoria. I got lecture after lecture (I'm a 60 year old woman) by these 2 unprofessional so-called Drs. I had paid them hundreds of $$$. They are money hungry. It got messy. They had to go through my notes and they weren't happy. I was told straight to my face by joyce I'm wasting their time and money. I sat there in shock. Then she went on a roll...Drs are working so hard and its this Governmeked fault" then she asked if I had read the book the Secret another lecture. She didnt stop. I was partially amused by her and horrified at what was coming out of her mouth and I thank God it was me and not someone else. Never seen anything like it in my life. Go to TEND I'm back on full meds thanks to them. Joyce wants to control and she wants your MONEY!"

Grate experienced doctors, good service. I’m a patient of Dr Ring and she’s been fantastic, very helpful and knowledgeable.

Dr. Jocelyn Lydford is my GP since 2011. Any time I visit her with sickness. The way and the manner she speaks or attend to me, I will get well before taking any medications she will prescribed to me. Very professional, empathetic and also very good listener. I pray she grows in her work and go further. Thank you Dr. And all your supporting staff. God bless.

My experience has been less than satisfactory, think twice prior to booking an appointment at Glenfield family doctors, the staff display little concern for your care or wellness.I've been suffering from fatique which has been effecting all areas of my life, I've had to instruct the doctor on blood testing for autoimmune and other possible reasons why I am struggling to stay awake and have found google more helpful than this practice.After a few blood tests and an IV iron infusion which has made little difference if any, the doctor told me to try vitamin D tablets.I'm already taking vitamins, including but D, B, iron magnesium and exhausted all avenues of supplements prior to visiting this practice.They are unhelpful and do not follow up on how their patients are progressing, zero care factor!

I was recently affected by COVID-19 and the communication that I received from Dr Jocelyn and Dr Victoria was second to none. My condition was monitored on a daily basis via a phone call and all the necessary steps were taken to ensure I had the meds that I required on time. Thanks for the continued support which has aided my recovery.