Wellington SCL Johnsonville

My doctor keeps on sending me off for a bleeding. Great players in a horrible game.

Nurses here used to b nice and gentle but today my hand nearly burned from hot water in glove she used to warm up my hand as she couldn't find blood vein, when she did she sunk needle near bone each time she moved needle around to draw out more blood I could feel it scraped bone I told her so but alas she said no its not but i insisted was she looked mad i was hoping at time the bloody tubes were fill up faster. Never again I will travel out to Porirua or Wellington city next time even tho im 5mins drive from it or maybe request someone else

I was very nervous shaking but the nurse with the stickers on their namebadge was really really nice to me and I appreciated that a lot :)

Very very impressed, took my 10yr old for first ever blood test. Everything clearly explained to her, Darcy (phlebotomist) was excellent, great bedside manner. Process quick, simple and not scary at all for her... thank you.

Very rarely do I feel I need to leave a bad review. Due to unforseen cersumstances I was not able to make it into the location until 4:40.I admit, it would have been better to show up earlier than 20 minutes before closing - but arriving 20 minutes before closing to a completely empty waiting room. With only one of the rooms in use, with multiple nurses walking between the other rooms leisurely.It would have been understandable if there were more patients waiting ahead. However with no patients other than myself waiting, being told 15 minutes before closing to leave is just insulting.No, I can not 'just come back tomorrow' . I have a job and other responsibilities that I need to take care of, and the only center I would be able to make it to during hours tomorrow is 'temporarily closed '.In the past the staff and service has been amazing, but a review needs to be reflective of the current experience. Not the experiences of the past.

Really poor service. I am a heathcare professional and a person with a chronic illness. I would be reprimanded if I behaved the way these staff do towards patients. I find the staff here rude, slow and unprofessional. Really disappointed.

Rude and abrupt receptionist. I havent had a blood test for a while so didnt know the procedure. Went to the wrong end of the desk and felt like I was being told off. If people are not well (why else would you be there) there should be a much more friendly person on the front desk. Walked out. Will have to go back another day and hopefully the same person is not on.

Blood centres have to be rated on their service over time. There will always be the occasional flash of temper when people under pressure. I've been through several and this one in Johnsonville has been the most consistently friendly and efficient. Today they were working under severe staff constraints and I thought I would be there for ages. In fact they hoed into the work and cleared the waiting room. I had a small issue with a vein and a senior was called and she sorted it quickly. Very happy with this place.

Johnsonville SCL blood testing is excellent and the staff are particularly efficient and do a really good job.I have to have a monthly blood test and have had for the past 2.5 years and both Wellington and Johnsonville blood centres are excellent