WhipLash

I had my eyelashes done here a while ago now but thought I would make this review anyway because the experience has stuck with me since.I found the procedure of getting lash extensions on all fine. I mentioned to the lash tech that I had reacted to extensions before (at a different place) and I may need to come back get them removed if I do react.The next day, I started having a reaction, my eyelids swelled, began forming blisters & were very itchy and red. I contacted the lash tech to ask for a time slot for removal. She fit me in for that afternoon, which I was very thankful for. I assumed it would take around 10-15 mins at most as this is a very normal timeframe for removal.But when I arrived she told me she had run out of lash removal soap and instead continued to PLUCK my eyelash extensions out one by one which firstly, was extremely painful, uncomfortable and unprofessional, secondly did not actually get the adhesive off which is the thing I was reacting to. This took almost 2 hours.After this, I continued to react to the glue that remained on my natural eyelashes for around a week, it was uncomfortable and embarrassing to say the least. I got told I would receive a refund for this service which I never got either. I wish I had’ve just left as she started plucking them off and gone to somewhere that would’ve taken them off properly.