Underground Coffee
61 Reviews
About the Business
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Contacts
Call Us
+6421917006
First Floor, Perimeter Road, Christchurch Airport, Christchurch 8053
Hours
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Delivery
- Wheelchair-accessible toilet
- Toilets
- Good for kids
- Takeaway
- Dine-in
- Wheelchair-accessible seating
- Coffee
- Breakfast
- Lunch
- Dessert
- Casual
- Cosy
Recommended Reviews
John Phillips
23.10.2023
Underground Coffee
The cheese roll and long black was what you'd expect an average coffee shop to make, but the price for both was a bit ridiculous ($11!!!!)The barista was a bit cold and distant too; I didn't feel welcome there, albeit me being the only customer. Though it seems like from the other reviews it's all part of the experience nowadays...
dave I
14.10.2023
Underground Coffee
We had the bagel & egg sandwiches, they were good and warmed up nicely. The cappuccino was fine and Emma who took my order was friendly. It took about 5-7 minutes for everything to be ready and that was expected. No issues. And I'd certainly eat here again.
Crystal Cartwright
09.10.2023
Underground Coffee
Terrible service and rude woman. I asked for a caramel slice which she dropped on the floor (within the paperbag) and then gave it to me. Said I didn't want that one as it was dropped. Was told well it was in the paper bag. Was rude when I told her I wanted another one. Threw that one on the bench and got me another. Told her she was not very professional and got a grunt. Went back past and she had put it back into the cabinet. Have taken the number and will try contact their office. 6pm 1/7/2019.
George Arthur
29.09.2023
Underground Coffee
I don't expect the best coffee experience at an airport cafe, but this was absolutely terrible. First the staff forgot our order and came to ask us what it was after we'd been sitting there for about five minutes (while they weren't busy), then they brought me the wrong coffee before asking again what I had ordered and finally giving me a coffee that was still not what I asked for. In the end I returned the flat white to them because it was watery and very weak. They asked if I would like another one, I declined and asked if I could have my money back (over five dollars). The staff member said she'd have to call her manager who didn't work at the airport. I walked away.
Team Piper
28.09.2023
Underground Coffee
Great coffee, but would love the option to have a cheaper coffee if I use my keep cup (less rubbish in airport to landfill too, and would also support the Airports Sustainability policy too!)
Robert Huang
02.09.2023
Underground Coffee
First of all, rude service, as a cafe at the airport of the third biggest city of NZ, it should do at least 50 times better than this. There was no proper greeting, nor smiles. Ordered a beef pie, when it came the middle was cold and it was placed in the paper bag up side down and overpriced for a pie! Just go to any other places in the terminal would at least be better than this one. Try to avoid this one if you can!
Matthew Beldom
17.08.2023
Underground Coffee
A nice little café. Have had some very nice hot drinks here regularly and is my go to for Chai. Staff are always nice.It does seem to be usually pretty low on staff but is great when its quiet.Unfortunately I think they cop a lot of unjust bad reviews from when its overly very busy for said staffing, in that case just go somewhere else.But other then that I absolutely recommend
Jakobus Pretorius
06.08.2023
Underground Coffee
Extremely rude staff working in the morning and making cold coffee
Mark Thomson
05.08.2023
Underground Coffee
Having a captive audience at an airport is no excuse for the worst customer service I have ever encountered. The was next to no-one in the shop, yet we had to wait 25mins for a croissant and mini pizza from the cabinet to be heated. When it finally arrived, it was shoved across the table at us without any comment whatsoever about the delay. Despite this, I thought I'd give them another chance & get a cold croissant to take on the flight. It came back heated up 5mins later. Underground Coffee - I strongly suggest you provide some better training and support to your staff, because what I experienced this morning is simply unacceptable
Nicholas Robinson
17.07.2023
Underground Coffee
Best flat white I have had on my holiday. The milk was the perfect temperature. The coffee bean was not burnt. There was very little froth and no ground coffee at end of the cup. Thanks for the excellent coffee.
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First Floor, Perimeter Road, Christchurch Airport, Christchurch 8053
Underground Coffee