UV Water Systems Ltd

I was referred to UV Water Systems by a friend who was absolutely delighted with the service provided by you guys, I have been also. I called Stewart to explain my concerns with our current water system, DJ then came out the next day and installed the system and explained how to service it. The end result has been amazing. Exceptional service. Thank you again.

We have used UV Water Systems a few times for our filters and UV lights and they have been really helpful. Very knowledgeable and helped us to understand what we needed. We now come back each year for our replacements. Would highly recommend them.

I had low water pressure at my rental property and couldn't get a service guy on the 27th Dec due to a public holiday, Stewart was awesome. Stewart opened the shop, sorted me with the right filter and tools to do the job and explained and showed me how to fix the problem with samples he had in the store.Best service I've come across in a long time.

I had bought a top-of-the-line UV water system from Stewart several years ago, which I installed in a rural property in South Canterbury. I found the quality of that system, the service levels and the water quality was excellent in all respects over several years, and so I decided to install the same system into my new home in Auckland.Stewart recommended a lower specification (without the UV sanitiser tube) as the Auckland municipal system only required chemical removal. Stewart recommended the whole-of-house" 4 Filter Mains system

We live in Northland and have had a WSR3SK whole house 3-filter UV water system in use for six years. We reply on two concrete water tanks collecting rainwater to supply our water needs. Stewart and his team have turned up annually to service this unit and are also extremely helpful via telephone with any problems we have experienced. We are pleased to recommend their excellent stainless steel UV water system and service backup.

Have had a UV Water system for over 5 years and their service in providing a lamp and filters for the annual change has been top class and can certainly recommend their service and performance. Thank you

Awesome product and service! We installed a whole home filtration unit and we are very impressed with it's build quality and the quality of the water. We also installed an under sink unit and our drinking water now tastes amazing. We noticed no drop in water pressure either. Overall we are extremely happy with the results.

I would not recommend anybody purchase a water filter from Stewart.I purchased a water filter system from Stewart Immi after spending half an hour or so on the phone with him discussing our needs. We wanted a filter system for our entire house end Stewart knew that because of space restrictions at a property in brackets we do not have a garage in the water that the unit had to go outside Stewart recommended that we purchase the all with the cover to safeguard the unit from freezing during winter. He advised me that the unit that I wanted was the last one in the country and he would not be getting another one for this foreseeable future because of traffic issues. So as I had not yet had the plumber come to our property to cost for an installation I asked Stewart if I could return the unit if it was not appropriate which he agreed to. I’ve purchased are you know it was shipped down when we took possession of a new property and setting in its box until a few weeks later when the plumber was able to make it to our property. Upon inspection of the unit and the property he advised us that absolutely no way way to put the unit outside or it would freeze even with the old with a cover he advised that would be only appropriate to put the unit inside which we do not have room for.I called Stewart to relay what his recommended plumber had told us and he said that in his experience of putting in 4000+ systems on the South Island he had never once had a customer who couldn’t install the system outside. I asked him if he would honour his agreement to take the unit back which after a 30 minute phone call I’m abusing me he agreed to. We prepared the unit to be shipped back to him and I emailed and hadn’t had a response set upon following up he decided that no he was not going to return the unit which cost us almost $9000 . At this point I had to remind him of his two prior verbal agreements that he would return he would refund us for a returned unit as well as the terms and conditions of sale on his website. We did mention that we would be pursuing this with the commerce commission if he did not agree to return the unit as previously discussed. In the end we managed to get him to refund us for the unit excluding the freight which cost us over $700 so we lost a $700 in this transaction with Stewart because the unit that he recommended for us it would not fit our property and did not service because we couldn’t stored outside.Apart from the fact that we lost $700 in dealing with Stewart because of his advice he was inappropriate and abusive and highly unpleasant to deal with please see our please see the email exchanged blow.

I called up and had a chat to Stewart, when I was looking at replacing my existing water filter (the old one is shown to left of the new unit), he was extremely helpful/knowledgeable, and advised that I should drop into their showroom to get a better look/feel for their product.Having done that, I left satisfied in my purchase. We have now got a far superior system installed at home, and I would highly recommend UV Water Systems to anyone in the market for a new/replacement unit.

10/10 individual service, Stewart was extremely helpful and explained in detail how to service the system. Couldn't have asked for more plus he offered to be available for telephone advice should I hit any snags.As I live out of Auckland this was very much appreciated, I would recommend Stewart to anyone interested in high quality product and high quality service.