Shields Bros Panel & Paint - Browns Bay

Swift, professional service, gleaming result and the added surprise of an exterior clean, vacuum and wheel polish. Also noticed their premises are SO clean and organised as well - a slick operation.

Fantastic service, everyone is very friendly and welcoming and my car was spotless when I picked it up. Not to forget the great job on the actual job they did. Would recommend to anyone - top stuff!

Here’s to the cheerful guy on the desk who readily dived under the front of my car to sort those pesky clips on a Honda Civic under engine panel that is always getting caught on those high kerbs. Only a quick job if you know what you’re doing – 5 minutes in and out with a ‘There you go – all done’. Thanks a lot!

Took my car in a week ago about a damage report required by VTNZ to pass my wof. Spoke to Greg who promptly stopped what he was doing and thoroughly looked over my car to diagnose the issue, then gave me a ruff estimate of the repair cost. 7 days later my car is repaired and warranted. Communication was swift, clear and friendly. They booked me in as soon as possible and even squeezed me in between jobs because the urgency of my wof. The repair was done well and the costs were extremely reasonable. They even went above and beyond what was asked and required of them which was flippin impressive to say the least!! An absolute 5 Star service. I highly recommend these chaps to everybody and anybody. Thank you to Greg and the team, you lads are THE BEST!

Took punctured tyre to nearby tyre shop and was sent away as it was close to closing time. Greg was on his way home but helped us change our tyre, took it to partner tyre shop to fix up, then was ready first thing in the morning to put on car. Lovely team there who went extra mile to help a couple of stranded people in a pickle :))

Taken car there for insurance. Was told car would be ready on the 25th of this month also that there should be a loan car ready in a week and that I'd be called first. Rung today to check on what was happening and was first told that the customer service rep was being abused by a truck driver which was rather unprofessional then transferred me to another gentleman, the next gentleman told me that he couldn't even give me a date that my car would be completed until next Wednesday, and that the loan car was booked for a couple of weeks, which would of been great to know at the time I went to put my car in there. Extremely unimpressed and will not be recommending or returning to this business.

I can't praise you guys enough. The level of customer service and a desire to help your customers to have a great experience is amazing. Beau, thank you.

After more than half a year of waiting, got such unbelievable results. The paint started to peel off! Tried to communicate with them, but every answer was prevarication and non-acknowledgement. Their irresponsible behavior is hard to describe in the harshest words . They are just relying on the customer's ignorance to maintain their business. Extremely NOT recommended.

Did a great job. Supply chain issues were the only delay.