Warren Hay Marine

Warren and the team are amazing, great knowledge showed me a few options and where priced accordingly, brought a Senator RH580 in the end and its the best little runner I've had, top marks

Very friendly and helpful service. I really appreciated their honesty when comparing products. Well done Warren Hay marine I thought that good quality service was a thing of the past but you are an exception to the rule :)

Popped in to quickly check my motor was flushing OK. In one minute motor dropped in tank, all good, some great tips on motor care and I was on my way. Talk about service and knowledge. Deffinetly coming back for my service when due. Thanks team and great customer service.!!!

Great service Mike was very helpful

Very helpful and professional staff. Recommend Warren Hay Marine with servicing my boat. Thanks guys again for an excellent job.

Good supporter of the fishing community in the northland region. Worth supporting.

Phoned at 1.12pm 14/10/2021 was informed by Stacy that a sales rep would ring me back in a few minutes, obviously didn't happen as at 4.45pm I purchased a $4500.00 motor from another Whangarei firm... Guess what? They rang me today, 19/10/2021 at 8.45am. Obviously they don't have a clue about customer service, or care.

Bought a small inline fuel filter for my outboard. Charged $65. Did some research when I got home and the identical unit elsewhere is 35-45. Huge mark up! First and last visit.

Had my Mercury serviced here for warranty purposes. Told the team I had battery and start issues at service time. They responded by saying I needed a new battery at the time of service.After which a had the same battery tested at a reputable dealer who said there was no issues. Turns out I actually needed a new alternator but due to covid I could not have know this as I was locked down in Auckland without the chance of testing my boat after the service until after the warranty period had expired. 3 months over the warranty period to be precise. I now have to pay for an issue that I believe should have been sorted at the previous service. Warren and the team have not being willing at all to negotiate due to the circumstances, which I believe them to be partially at fault.

I am indebted to the awesome team at Warren Hay Marine for their skilled expertise, their total trustworthiness in such a competitive environment, and the quality support that they offer customers. As an experienced Fishing Charter myself I value what Warren Hay Marine offers. In a marine environment a cheaper choice may not be a wise choice. Quality back up is gold. Thanks Team! Nga mihi from Justin :)