Astra Radiology Ascot Hospital

I had an awesome experience. The staff were so friendly, especially Anderson. They played my favorite music for me when I was getting scanned and made me feel really relaxed and welcomed. They gave all the necessary information and everything was done efficiently and on time. Thank you team!

I was asked to do a chest xray and I chose to go here. Even though they were busy with quite a few patients coming in, they were very organised, extremely helpful and handled every patient with respect and kindness.

Amazing staff and service.ALL of the staff are super caring and thoughtful. They really look after you and are happy to explain everything.I have been going to them for 3+ years now. Recently had to have scans at other clinics and I rate Astra Radiology the best by far.THANK YOU for looking after me.

Please do not come here if you are pregnant. I booked my pregnancy scan here, specifically for my husband to be there. I arrived at 7.50am as scheduled, but the ultrasonographer only arrived at 8.40 am. My husband had to leave at 8.30 (which was exactly why we booked specifically at the time we did). I was not offered an alternative time. Due to the completely unprofessional 50 minute tardiness, I had to find out my fetus was dead completely alone, without any support. The ultrasonographer even had the audacity to say “wow, this is a really bad day for you” - so unprofessional. I will never come here again, and I will be telling anyone who will listen about my experience so they stay away too. Use my experience as a warning - book somewhere else.

The sonographers have all been very friendly every time I visited for my ultrasound. I’m also very happy that I did not have to pay for my follow up visit due to baby’s position not being quite right the first time.

I was referred here for an x-ray from the doctors next door. I arrived 20 minutes before the after hours charging rate was supposed to kick in and was force to sit and wait for 15 minutes before anyone even said hello to me. At that time they then said the charging rate would triple because it was now after hours. Imagine how long any other business would last if they behaved this way. Because they had bad service I have to pay more. Don't waste your time go to a real hospital

What an amazing experience for my husband and I, and our 8-yo, during my 12-week scan. The radiologist we had was amazing. We didn't feel rushed at all and we got to enjoy watching our little jelly bean wriggle around and for our 8-yo to see his little sibling he's been wanting for so long. Thank you! It was a special moment for us. I was in doubt to get the package at first as we moved 45km away from Ascot Hospital the day after my first scan with them. But after this experience, I would rather travel to get the same amazing service. I would highly recommend! Worth every cent. Thank you!!

We pay good money to have our scans done here. It’s absolutely rubbish that we have to follow up, sometimes even having to send multiple emails, every single time just to receive our scans folder. There must be a better system. This is a huge organization, surely your admin staff should have better processes?? It’s just sending a link to our phones. Why is this such a complicated task to grasp?? Mind blowing.

Incredible care throughout my pregnancy - my husband wasn't able to make the 20 week scan, however the Sonographer was so friendly and helpful during the appointment. Thank you Ascot for also always trying to get the best 4D images, even though our little girl always had her hands up by her face.

My partner who is 6 months pregnant went to have an ultrasound scan and was treated in the most disrespectful manner and left with our two daughters very upset, I intend to make a formal complaint about the shocking service my partner received.8th May 2015:Because we dared to complain and wasn't happy with the service and asked for a written apology we have now been informed by their MD/Radiologist Dr David.R that we are no longer to use their services and there has been to quote him A Complete breakdown in the clinical relationship" so much for the "Caring" profession!"