New World Gardens

UPDATE: New World got around to contacting me eventually to apoplgise for the poor service and offer a refund on the defective eggs.TLDR: New World knowingly sold me a disgusting, unedable, broken egg.Purchased a carton of 12 New Day eggs, upon reacing the checkout I realised one of the eggs was deformed - not broken but actually deformed with a hole in it. The attendant asked if I wanted another carton but there were no more left to switch it with. Instead I asked if they could remove the one gross egg and apply a discount to account for me purchasing one less egg. they said they couldn't do that but I don't see how that is the case as I'm pretty sure a manager could do this in a matter of moments. I asked if I could chat to a manager about it but I never got to speak to any manager. I'm not even certain that the attendant actually went and found their supervisor in the first place when I asked her to. I feel very ripped off as I had to pay for the egg that isn't usable, and the checkout attendants were very rude, gossiping to each other and not even looking what they were doing as they continuously ran the conveyer belt so that my basket kept bashing into me as I attempted to unload it. This is not the first time staff have been rude to the point of concern while I have been at gardens neworld. I don't like shopping here at all any more, almost all of the cans on the shelves are dented and I've brought nice cheeses that have expired before reaching its best before date countless times from this store. Unfortunately it's the only supermarket close to my house.

Great selection of products and very handy to the student quarter. The addition of having a small mall attached and a post shop makes this a great hit with the older generation who want to make a day out of going and doing the shopping. The store suffers from a lack of sufficient lighting making some areas looking dreary although an abundance of light can be just as deterrent so if this were to be addressed, please don't grab stadium lighting.

Used to busk here all the time, top spot to score some cash.

Deliscious and affordable sausages, what more could you ask for.

Usual store busy with students.

The owners don't use security cameras for security reasons and watch workers and people and make false allegations against people and workers.

Great customer service, good price. Most of the stuff are available for daily need. Big car parking lot...Close to botanic garden and only 10 minutes walk from Otago uni.

Hot food is routinely dried out and rock hard from sitting in the warmers too long with the wrong type of packaging. Paying $8 for absolute rubbish

Amazing staff who go the extra mile.

Always has everything we need, staff friendly and helpful! Was shopping before Christmas, I think it was club day and was given vouchers, gifts and other freebies. Was very generous ❤️