Flight Centre

I recently used Flight Center for my flight to SA from New Zealand, great service, even at 6pm, up to the point of payment. But I won’t recommend this option as when you contact / email the Flight Center that you dealt with 3 times over 3 days to get some help it’s concerning, worst part was the airline couldn’t assist because you have to deal with the booking agent. Seems like it would be easier to deal directly with the Airline and they will be able to help you at any point during your trip.

I went there to book tickets for my family to fly from here to London and to Cochin and back here. No one was bothered to help me with anything. They said they can't help because if they do some people don't get back to them for booking tickets. How pathetic? I went to House of Travel, they provide excellent customer service and amazing people! Would never go to Flight Centre again.

Fantastic sales agent.Friendly happy guy and helpful too.Made travelling so easy with his expertise and experience in putting together a travel package.10 out of 10.Highly recommended.

My service with these guys are great. Kate who is no longer there she has always done majority of my travels throughout the world. No stress everything was spot on..

Got the best deal for my flights. Tyla was very supportive and kind. Highly recommend .

Sarah was friendly and very helpful

Very pleasant customer service officer and I was very pleased with my service.

Seems like the staff there is just killing time. No one have passion. I went there on 16Feb around 12 in the noon to book a flight for my family. I saw a guy who didn’t even bother to check the ticket and said they charge $150 for service fee per ticket but failed to provide service. Poor attitude and totally wrong person for the job. I manage 2 hotels in Nelson and can understand the staffing issue but if you don’t want to serve, please leave. Do not let the company face bad reviews because of your poor customers service. I went and book tickets with House of travel after. Outstanding service and fully passionate staff. I used flight centre before and really have good experience but now will consider other service providers for sure.

Tyla in the Nelson office was very efficient. Well informed. Friendly. Very quick to get flights

Wouldn't go anywhere else. Sarah and Stu are such nice people and so good at their jobs.