New Zealand Clinical Research (NZCR)

Currently doing my second trial. Almost everything is great but I have one suggestion. A regular lights out time would be nice. It seems night shift staff turn the lights off at random times. Sometimes it's 10:30 other times it's midnight and they have to be reminded by a study participant that people actually want to sleep, which is pretty damn hard when there are bright lights on directly above your bed. Maybe a little reminder wouldn't be a bad idea?

I'm sure for a lot of users, this is a wonderful place. But as a first time and occasional visitor, my experience wasn't too smooth. Parking is a major problem as there's none on site and very limited pay parking nearby, the ground floor reception is not obvious and you have to press the button to get into the door, I used the toilet once and wished it ventilate better.Anyway, my short staying was quite pleasant and efficient, everyone was happy and helpful.

Spicy gig. Worth a visit. Still waiting for my super powers to kick in

About to be discharged from my first trial after a 6 night inpatient stay. It has been an incredible experience. The staff are very professional and friendly, they were very helpful toward me as before this experience I was quite uncomfortable with having blood taken (I feel much more comfortable with that now!). Would recommend it to anyone who is curious :)

I have to be honest with my review and it is a very generous 4. I'm on my second study so the cons aren't as off putting. A big con for me is how much money they give for uber. It's only 75 dollars both ways. I live in south auckland and that's a one way fair during off peak hours. Another con is they sometimes mess up your schedule. Where they need to take your blood and times. That's a small inconvenience for me and a short walk to both clinics but still it is inconvenient. The last con is if you're surgically sterile and infertile, the nurses will always ask you if you're using contraception to prevent pregnancy. I had a failed fertility treatment so it's an insensitive question but one that will always be asked regardless so be prepared for that. Everything else is great. Thank you

I have participated in 5 studies so far – I like that I am contributing to the development of new cures that could potentially save or improve the quality of life for others.ACS is so welcoming and relaxing. The facilities, staff and meals are amazing and I always enjoy staying there. I am looking forward to my next one.

Great experience. I felt healthier leaving after a week of nurses looking after us. Takes less time to get use to the surroundings and everything than anticipated. Could do with better ventilation in the toilets, but thankfully it's not like a backpackers hostel either. Staff are really good.

That Filipina receptionist is the worst receptionist I have met in my life. Poor customer service and grumpy!

An interesting experience. Close encounters of modern medical technology and new medicine. Highly professional and efficient staff. The only down side is casual parking.

Just finished my first clinical trials. Nurses and study doctors were all professionals, friendly and easy to approach, they will answer all of your questions so you'll feel comfortable and know what you'll be taking and what to expect. Wifi is good, food isn't bad, there is a pool table, books, tv to pass the time. Bring your own laptop if you dont want to get bored.