DoubleTree by Hilton Wellington

Opted to spend more time in Wellington than Auckland, and found this gem. It's an old 1928 building that has modern updates but still embracing its past architectural features. The location of this hotel is excellent, right there in the middle of everything including the cable car, the waterfront, botanic garden, and fine shopping.Our room was very comfortable. Staff here was excellent and accommodating. Delicious chocolate chip cookies upon check in, friendly helpful staff in the dining room for breakfast and dinner. Complimentary breakfast was sumptuous! All in all just a wonderful stay.

I earn Hilton’s highest loyalty from stays and was extremely pleased with this one. I have never had such a great room, amazing shower, comfy bed and helpful staff. I wasn’t offered any upgrade and didn’t ask but that’s fine. I was more than comfortable regardless. My only issues I came across were the A/C and a barking dog each morning I was there. The parking garage is a hassle and a bit pricey for what you need. But being central to everything in the heart of the city was absolutely worth the price. And the on site restaurant had very good F&B and friendly people. I will return for sure.

A below average Dtree experience for the price.When I arrived the doorman was far busier chatting on his phone than to open the door for a guest with luggage. This was a theme that a lot of the staff seemed preoccupied on their mobiles.The room was fine, comfortable bed. Generally clean and good shower and bathroom. Though the shower gel was empty and not restocked during my stay.Breakfast had a good selection and the hot and cold items including the porridge were all good quality.When I returned at 3 on my second day, my room was still not refreshed, which I think is unacceptable as it means you either forgo this, be disturbed or go out again. I enquired at reception and was nonchalantly advised that they prioritise check in rooms until 3pm. Inefficient in my view.Breakfast and bar staff were very friendly and helpful.I’m a diamond member and usually stay at a Hilton if there is one, I wouldn’t return to this one however.

Highly praise this place.I see there is a few negative reviews of customer service, but it was one of the best we had experienced to date. Staff were always welcoming, explained to us the check in well.Parking was a breeze and it is located on site. Staff provided an easy to follow QR code and instruction sheet, so that it was easy to get to the car park. Car park was secure and after hours only accessible really to the hotel.Room was clean and well maintained.Located right in the heart of the cbd, so was great to travel around via foot around.We arrived on a wet night and the complimentary hot cookie on arrival just made our evening. Thank you.

The first time we stayed at DoubleTree Wellington was OK, so-so service, but we like the location, so we booked again last week, but their services are very poor! The windows in the room are so dirty and old. Won’t stay there ever again!

A nice hotel in a very convenient spot. The rooms were clean and comfortable. The guest staff was very friendly and helpful. The hotel restaurant served some unique dishes. Fitness center was pretty standard...a treadmill and some dumbbells. Kinda expected that. I definitely would recommend staying here and I look forward to staying again.

Excellent hotel. I have stayed a couple of times and had great service from the team and the rooms are lovely. Great location for a weekend in the city or just a night.

We stayed her just for a night but this place is really very convenient. Rooms are spacious.Beds were very comfortable. Welcoming staff. Parking is a bit difficult to find on the back street in the tower adjacent to the Hotel. Saffron Carrot Halwa was amazing.

As a Hilton loyalty member l expected better. Stayed 1night in room 715. Closest thing you could get to a dungeon. No outlook or natural light as you couldn't open the curtains due to the close proximity to the building next door being so close and looking directly into an office .Certainly not what we expected for the high price paid. The only positive aspect was we were only staying night. The bar and restaurant staff were to be commended. Excellent service and meal . We would certainly not stay again for fear of a repeat experience. It would certainly have to be one of the worst rooms we have ever experienced.

Amazing hotel, friendly and professional staff. Easy accessible car park. The only negative thing was that our deluxe king room has only one little window facing a wall. We have stayed here twice and will come back again. The restaurant serves nice tasty breakfast and have a great selection of meals for dinner.Beautiful building, centrally located.