The Food Company

BAIT & SWITCH SCAM!!! Beware!We signed up for a the weekly meal service to try it out. The meals were average to poor, but if that was all, it wouldn't be an issue - you have to try these things to know. The real issue came when we tried to cancel the subscription. YOU CAN'T CANCEL until you have had at least 3 deliveries!!!This should be mentioned clearly on the order page. Instead they have buried it in the terms and conditions. Imagine trying to buy a TV, but in the terms and conditions they are saying you actually also have to buy the lounge suite as well.If you sign up for this service, just be aware you are committing to purchasing at least 3 weeks worth of average meals for a total cost of nearly $420.00

We've ordered 4 different meals so far. The lamb is delicious. The gravy is divine. The fish is fresh and the broccoli is still crunchy. The kung pao chicken is tasty but definitely need more sauce. The lemon chicken will be dinner tomorrow. I'm hooked! Great packaging and worth every cent.

Excellent portion size with lots of veges which is great. Taste great. The only downfall is I would like more options please. I enjoyed majority of the meals except the pad thai which was lacking in flavour and veges and the morrocan chicken a bit too spicy for my liking but overall one of the better companies for meals as I have tried a lot of different companies

Have just ordered for the first time. If the meals are as good as the customer service, I'm going to really enjoy them. I had a discount code that was not working. I messaged on a Saturday morning and received a reply and issue resolved within 15 minutes. Thanks again for helping and I am quite excited to try the meals.

I am recovering from a knee replacement surgery and my friends bought me gift vouchers to use at The Food Company. I am very impressed with the range and variety of meals available. I ordered a few different dishes for my family and was pleasantly surprised to open up my box. The meals are presented well in the individual packaging and with clear instructions of how to heat. I was impressed with the packaging of the box, it was well insulated and included ice packs. These have been recycled in the freezer to use for my recovering knee pain. I also appreciated the communication emails and updates on my delivery. I was delighted when the courier knocked on the door at 7am. Do yourself a favour and order some meals for yourself and your family. They are deliciously tasty and nutricious. I look forward to doing my next order to top up my fridge with another selection of these delicious and tasty meals. The aroma of the food when heating is irresistable I must confess. I also think this would be a great idea for those with family or friends who are elderly or with health challenges. Thank you.

To add to all the negative complaints recently, I have to say that this company also rubbed me the wrong way. Their customer service is non-existent (i.e. they don't respond to multiple emails with simple questions), their coupon codes don't work, and the meals don't even taste good. I would let the last point slide (as Musclefuel & Fitfood aren't much better), but it completes the trifecta.

I ordered the herb crusted fish, my husband had the lamb roast and the ribs is reserved for my son. We would normally have pizza on a Friday night, but these foods are definitely a game-changer! Awesome service too!!

DO NOT BUY! BUYER BEWARE. Delivery time is a 2 week wait! And you won't be able to cancel either so don't bother trying. People like this are taking advantage of the 'buy local' idea. If you have a business model do make sure you can at least answer basic questions your customers might have. This joke of a business will just block you and hope you go away.

Love their food. Healthy, low in calories, high in protein and taste good. Compared to all the healthy food companies i have ordered, this is by far the most affordable, healthy and fresh.The only thing they could improve on, is to add a few more options to choose from their menu and have bar codes on all boxes. You can only scan few of them and it's hard to find them on my fitness pal app to track calories.