MCentral Serviced Apartments

Our room was CRAWLING with cockroaches, lots of them,!!! The apartment is disgusting. Stained carpet which was lifting and a trip hazard and stained linen. The venue was actually scary to arrive to with some very interesting people residing there. The reception didnt really care about the cockroaches and didnt seem surprised. I would never go here again and do not advise others to if you want a clean stay. Staff were unhelpful.

Stayed here for business. The rooms are satisfactory although a little tired looking based on my own personal stays in two different rooms. Very accessible to both bus station and Westfield mall. Also close to airport so convenient for travel. I would stay here again.

The apartments were okay, the elevators are honestly disgusting though every time we would get into the elevator it would smell either like dead fish or cigarettes it was honestly gross. The rooms were okay, the pictures are deceiving. The bathroom was small too, fairly clean though. Overall it was an okay experience. Probably won't stay again. Only booked here because it's across the road from Rainbows End.

This apartment is so annoying!Costly plus their fire alarms always goes on at such random times which disturbs peoples sleep and peace. There’s so many cockroaches around. The building stinks most of the time. The lifts gets broken which makes it difficult. The reception isn’t as helpful. Some of the rooms has one window for ventilation and it opens bout 3/4 of it. Their ventilation system doesn’t works.

We stayed at MCentral while in Auckland for Ed Sheeran. Looked great on the website.Would have been great for a few years after it was built back in 2015. Now in 2023 it is looking a little tired.When we checked in, the reception was very utilitarian.....not inviting at all. We were then told by someone staying there that some rooms were used as Emergency Housing and that we could be in for some entertainment. When I asked the reception about this I was informed that yes, some people owned their own apartments and chose to let as EH for MSD clients.We did see a few interesting people as we were unloading our car. Parking is outside and not secure. Reasonable rate though at $10 per night.The room was a good size. We stayed room 802. The couch was a little worn, the fridge/freezer was full of dents, looked like it had been used as a punching bag. A large strip of wallpaper was hanging off in the bathroom and a large hole looked like it had been punched on the inside of the bathroom door and filled and sanded back but not painted. Missing plates, cutlery and glasses as well.However. We found the bed comfortable as well as the pillows. It was clean, a credit to the cleaners, and a portable air con unit had been provided which helped with the humidity. The double glazing was great. Shut out the noise and we had no entertainment " during our 2 night stay.Would we stay again.....probably not.Would score 4.5 out of 10"

Save yourself the disappointment of staying here!Facilities were extremely poor, alongside the rooms' service and overall cleanliness and ambience.The carpet was torn up, much like the couch, and the room smelt off, windows had to be opened immediately. When trying to watch television, I was greeted with a kind message on the screen that read, no signal

Very deceiving when looking at the photos online, staff are helpful, location is great!!However.. we stayed in Room 905 (cockroach infested) and got the shock of my life, as we entered the 9th Level it smelled musty as it’s a very old building but the cleanliness of the place is really low standard anyway. Almost being a health risk if you wish to stay there any longer than a few nights. Staff weren’t surprised when requesting a refund and informing them of how many cockroaches we had found. They never even asked to see the videos/photos we had taken for proof.And just to top it off I got bitten by a bed bug, I do not recommend staying here!!!

The foyer was very dirty and the reception area was not very inviting. There were some unruly people always at the entrance, some smoking cigarettes and marijuana others eating in their pj's. People arguing at all hours of the night. Paid for a parking spot only to park in it once. A lot of stuff that was advertised was not supplied in our room. The beds were only a double when advertised as queen size and were not very comfortable. We felt very unsafe here and checked out after two nights we had booked for 12. We had to fight to get our money back but did get a refund for the remainder of our booking. Please be wary when staying here.

Not bad apartments quite cheap worth what you paid for. The receptionist was very helpful stay back just so we can booked in our room after his work hours which I 11:30pm.

The advertised quality of the room, provided amenities was not accurate. The apartments are still being restored. Our rooms only had portable air-con, the towels were worn out and the mattresses were poorly maintained. We were also informed by multiple people this apartments may also be used for temporary emergency accomodation. Not a 4 star place at all.