Manage My House

I have used Manage My House in 2018, 2019 and this year, 2023 for winter rentals. Margo has always found amazing homes for us. Communication with Margo or other team members has always been easy and prompt. On a personal level, Margo has always been wonderful with us, and has always helped with whatever question or need we had. Document work and payment have been all smooth and easy. If you need rentals in Wanaka Margo is the person to go to.

I have only good things to say about Manage My House Wanaka. Working with Melissa has been a treat. As overseas landlords, we had to leave our beloved property in someone else's hands and trust that it would still feel like ours" when we returned. We had some very good choices and recommendations from friends but we are so pleased with Manage My House. We have peace of mind knowing that Melissa or Margo will be in touch in there is anything we need to know or anything we need to do. I feel like we've left our property in the hands of a very trusted experienced old friend!"

I cannot say enough positive things about Margo Goodsell from Manage My House Wanaka. In all my years of dealing with professionals, Margo stands out as one of the most exceptional individuals I have had the pleasure of working with. From the moment I met her, it was clear that she possesses an unmatched level of professionalism and dedication to her clients.I needed a temporary house for a period of six months while waiting for our new home to be ready, and Margo went above and beyond to find the perfect property for us. Her attention to detail and understanding of our requirements were truly remarkable. She listened attentively and took the time to assess our needs, ensuring that we were completely satisfied with the house she found for us.What sets Margo apart is her unwavering commitment to providing excellent service. Whenever there is an issue or something needs attention in the house, she is always there to assist promptly and efficiently. Her willingness to go the extra mile is truly remarkable. Margo's dedication to her clients is evident in her actions, and she genuinely cares about their well-being and satisfaction.Not only did Margo exceed our expectations during our stay, but she has also earned our trust for the future. When we plan to go away, we will unquestionably ask Margo to look after our property. Her level of care and investment in her clients is unparalleled, and we can rest easy knowing that our home is in her capable hands.In conclusion, I highly recommend Margo Goodsell from Manage My House Wanaka. Her professionalism, attention to detail, and genuine concern for her clients make her an exceptional property manager. If you are in need of someone who will go above and beyond to meet your needs, Margo is the one to trust. She is a true gem in her field, and I am grateful for the outstanding service she has provided us.

I must express my utmost admiration for the exceptional services provided by Margo Goodsell from Manage My House Wanaka. Having dealt with numerous housing managers in the past, I can confidently say that Margo surpasses them by far.When my wife and I needed a temporary house for six months, Margo stepped in and proved her expertise beyond measure. She not only understood our requirements, but she also went the extra mile to find the perfect house that met all our needs. Margo's ability to deliver outstanding results truly impressed me.In comparison to our previous experiences, Margo's level of dedication and commitment stands out. She handles every aspect of managing our property with remarkable efficiency and attention to detail. Whenever there's an issue or a request that needs attention, Margo responds promptly and ensures that everything is resolved smoothly. Her exceptional problem-solving skills and professionalism have set a new standard for us.It is clear that Margo genuinely cares about her clients and their satisfaction. Her personalised approach and unwavering commitment to providing exceptional service have left an indelible mark. Margo's passion for her work shines through in every interaction, and her dedication to going above and beyond is truly remarkable.In all honesty, Margo's outstanding performance has far exceeded our expectations. Her exceptional skills, unparalleled dedication, and genuine care for her clients make her an exceptional housing manager. I am grateful to have had the opportunity to work with her and highly recommend Margo Goodsell from Manage My House Wanaka to anyone in need of top-tier property management services.

I regret to put forth a rather negative appraisal of my experience with the real estate agency in question. Perhaps they engage with property owners with politeness and discretion, but their approach to potential renters is nothing short of reprehensible. Prospective renters would be best advised to circumvent any engagement with this agency.Their prices are grossly inflated, unjustifiable in comparison with the market average. The management seems to be alarmingly capricious, finding fault with trivial issues and apparently relishing in opportunities to nickel and dime their clients. Their utter lack of flexibility adds an additional layer of frustration to the entire process.A telling example of their inflexibility occurred when they refused to provide me with an extra set of keys or leave them at the house, simply because I was arriving post 6 PM. This compelled me to alter my schedule, causing undue stress and inconvenience.Their customer service was appalling, especially so if you're not a local. I was charged a hefty $75 for a lock replacement that scarcely cost $15, an exploit made worse by their audacity to levy an additional hefty markup. Their correspondence was filled with so much obfuscation and double-talk, it felt like an unnecessary stress test.Despite the clear violation of legal tenets, they insisted on conducting intrusive monthly inspections. This was all the more distressing given the fact that I was merely renting a guest house for a brief period.In summation, dealing with this agency was a terrible experience, marred by their high-handedness and questionable business practices. Regrettably, their monopolistic status appears to have given them the mistaken belief that they can treat prospective renters with impunity. I strongly advise anyone looking for rental properties to steer clear of this agency, unless a profoundly unpleasant experience is what you seek.

It has been a pleasure to have Margo and her team. She managed taking over our property from the builders and arranged all the extras (mailboxes, clotheslines etc) to ensure our tenants would be taken care of. When the first set of tenants showed up from Auckland and decided they were going to cancel the contract they had signed, she was able to mitigate the situation with new tenants and compensation for the time taken until new tenants were found. When we came to visit the property from the North Island, she was able to arrange access on a weekend and met us there on her bike :) She was also available to take calls during the year (even outside of office hours) and was extremely well versed in all tenancy related matters. Thank you so much!

Claudia and Margo have been outstanding in the management of our house for the past few winters. Claudia is our main point of contact and she is professional and friendly. If there are any issues that need to be fixed they deal with them quickly and efficiently, we do not have to deal with anything. I love how they ensure the property is cleaned to a high standard so when we come in for summer there are no issues and the house is perfect. Would highly recommend to anyone planning on using Manage my house for property management

Just want to congratulate the girls at managemyhouse for their diligent management of our property in Wanaka . We deal with them from Australia and have had many emails and phone calls over the last year but only had the opportunity to actually meet with them last month. Melissa handles our holiday rentals and does so with great efficiency and care for both the owners and the tenants. We appreciate her attention to detail and her quick response to all situations that have arisen. Can recommend ManageMyHouse with great confidence. Please keep up the great work Team and thank you !

Margo and the team have managed my long term rental in Wanaka for several years now. They have provided a first class service throughout. Thoroughly recommended.