Wairau Park Dental Centre | Lumino The Dentists

The dentists want nothing but money. I booked to do filling. I told her (a kiwi dont know her name) exactly which tooth i need filling for, and she started taking photo and xray and all the balah balah balah instead of filling my tooth! After that she told me she cant do filling, she needs to put a plan and the plan costs $1204!!!It was simply a small filling for one tooth and she came up with all the bullxxxx!Extremely disappointed at their unprofessionalbehavior. Never go back again. And dont get cheated.

Amazing experience, last couple of dentists i went to made my gums bleed. Dr Lydia was great, always told me what she was doing next and why. Great end to end service. Fully recommend!

Great people! I switched to Lumino Wairau Park because my sister told me that Sonika had been really nice about her fear of dental procedures. When I went to see Sonika myself, she found some serious tooth decay that had gone undetected for years. It was in a tooth that had remained embedded in the gum, and it didn't show up on a standard X-ray because of the position it was in, so even though I had had somewhat regular checkups over the years at other clinics, nobody caught it. Sonika spotted that something was wrong, took special X-rays and found that it needed to be removed.She then referred me to Fraser to have the tooth removed. I was very nervous about the procedure and Fraser was not only very nice about it, he recognised that every patient is different and asked me what I preferred. The reason I left my previous clinic was because while the dentist there tried to be nice, he was one size fits all" and wasn't really paying attention to how I specifically was reacting to the procedure. So I was really impressed by the attention that Fraser paid to my specific needs. He and Georgette took really good care of me throughout the whole procedure

Was in desperate need of a good yet reasonably prices dentist as part of my tooth broke. the girls in reception were very polite, made me feel very welcome. The dentist and the DA i saw were amazing, talked me through everything they were doing since i hadst been to the dentist in years they made it a very pleasant experience and i will be back

It feels like I was tricked from their $65 new patient campaign. The first appt was good but all they did was an x-ray to tell you what you need to do, then you need to make another appt for further work. In my case it was just deep scaling that’s needed to be done by their hygienist. I was able to make an appt to see a dentist pretty quickly, but apparently the hygienist is booked out for a couple weeks. Fine. And me being available only in the weekends, I had to wait another week. But comes the day of my appt, I was only contacted that morning the hygienist rang in sick. Fine, although I’m disappointed that there is no relieve hygienist to cover. I had no choice but to make another appt for 2 weeks later. Comes the day of my 2nd appts, I received a call again that morning and was told the hygienist didn’t show up to work. I was pretty frustrated at that time as I had to miss out on an event due to this appt. I was ready to make a complaint and asked the practice manager to call me. Two weeks later, (a week before the 3rd appt), I received a call AGAIN, not from the practice manager who obviously couldn’t care less, but from their (temp)reception who claimed to be a surgeon actually, that my appt next week will have to be cancelled as they no longer have a hygienist on saturday. I’ve been mucked around so many times and had to wait over a month and yet I’m still waiting. It seems that they are very quick to get your $65 initial fee but you can’t get the treatment that you need, yet you’re stuck. For some people $65 is a lot of money and wouldn’t want to go elsewhere after having paid that. Lucky for me, I will now be going elsewhere that is more professional.

In over 60 years I've never looked forward to a trip to the dentist, not anymore these guys are brilliant. I had Dr Betty Ng and Georgina and can't speak highly enough. 1 tooth out and absolutely no pain even after didn't even have panadol. Will 100% be back next year.

Wish i had read these reviews before. Am so disappointed at the charge for a recent visit. Almost $500 for an appt that took 30 mins tops with no anaesthetic.Be careful, get quotes from plenty of other places before you make a decision.I will be looking for a new dentist.

3 days before starting Chemotherapy I found out that I was not able to proceed due to a toothache which had started a week ago, due to risk of increased infection. A frantic call around dentists and Lumino Wairau was able to fit me in at short notice and saved me from a bucket load of stress. They were able to come up with a suitable solution to fix up two broken teeth that I had foolishly neglected for far too long.. and didn't judge or wag a finger at my incompetence. Sonika and George worked perfectly as a team... friendly, professional, efficient and pain free. I walked out of the clinic a happy man and would've been smiling if my lip wasn't still numb.

From all the dentist I have seen across the world Lydia was by far the most caring and concerned about my welfare. I’ve had terrible Experiences from when I was a child and Lydia made me feel calm and well looked after. If any problems arise in the future she will be the first person I phone.