Futon Ya San organic

I have had 2 futon mattresses before from another supplier and they were great. I purchased a wool mattress from Futon Ya San & found it wasnt full enough, it was like sleeping on a duvet. Mansoor suggested i upgrade to the coco latex model, he was able to add another layer to my existing futon. So I went with that soending an extra $500 or so. On the website it promised the coco/latex option is the perfect balance of softness and insulation."When it arrived I thought great the mattress now has structure it feels more like a mattress. However it turns out there is NO SOFTNESS the futon feels like a rock. I asked for a refund on the mattress but was not given one. I spent around $2000 on the futon & $160 on shipping to sleep on a rock. I am now trying different mattress toppers to improve the mattress but nothing is working. It should be illegal to purchase a bed without a sample or being able to test it first. Regretable purchase. It's just awful."

I wanted to share a few positives about Futon Ya San after my previous review. On a positive note the craftsmanship and materials are exquisite. I love sleeping on natural materials. The very firm mattress keeps my spine in perfect alignment - which is vital for my lower back disc issues.Whilst the mattress was too firm for me I have found a work around. A memory foam topper on the bed base, with the futon on top. This creates the softness missing from the mattress but does not effect spinal alignment.

Great handmade natural futon and bed frame. We have one