North Western Toyota - Henderson

Very recommended and great customer service.Kevin Zhang salesman that help us pick our car, it long wait but definitely worth the wait...Thank you Kevin and Frankie help us make our purchase smooth and easy. Much appreciated

Friendly, helpful salesman who we felt gave us honest opinions and recommendations. We appreciated that he didn't try to sell us something we didn't want.

Only Toyota dealership to actually get back to me. Andrew is good to deal with and I'm looking forward to hopefully pick up a brand new CHR soon.

Awesome staff, good quality service and excellent effort put in to make my car feel brand new. Would highly recommend. Excellent grooming service too. Will definitely be back next time.

Prompt and Efficient Service: Kevin's commitment to prompt and efficient service was truly remarkable. He effortlessly navigated the administrative processes, ensuring that all the necessary paperwork was handled with precision and attention to detail. His professionalism and efficiency made the entire purchasing process seamless and hassle-free.Genuine Care and Follow-Up: Beyond the purchase, Kevin's genuine care for his customers was evident in his exceptional follow-up. He took the time to reach out and inquire about my satisfaction with the vehicle, addressing any minor concerns I had promptly and professionally. His dedication to ensuring my ongoing satisfaction reaffirmed my confidence in Auckland North Western Toyota's commitment to long-term customer relationships.Conclusion: My experience with Auckland North Western Toyota, and particularly with Kevin, was nothing short of exceptional. Their commitment to providing perfect service is truly commendable, and Kevin's outstanding dedication and expertise made my car-buying experience memorable and enjoyable. I wholeheartedly recommend Auckland North Western Toyota to anyone seeking a dealership that consistently goes above and beyond to deliver remarkable service. Thank you, Kevin, for your genuine care and exemplary service.Nice car Toyota yaris.

Worst experience I have ever had with Toyota. I have always been dealing with New Lynn branch and I am really happy with their service but today the call diverted to Henderson branch. A csr was so rude on the call and not interested in dealing. Poor customer service...don't want to give a single star

Kelson was a very reliable salesman and gave me a lot of advice during my car buying process, which was greatly appreciated. Highly recommend Norh western Toyota store. The car is in very good condition, the sales is very enthusiastic and the service is very lovely.

Update 17/05/2023: Chloe from the service desk provided outstanding service. Top class with a smile! Very helpful and professional and thank you again!Also, Brook provided great service too, the right kind of people for the job, very professional, and helpful also! Nice work team!Kane Southgate has been very helpful with my requests for sourcing parts. Very prompt replies to emails and went above and beyond to assist me.Amazing person to deal with, thank you Kane for your efforts!Great customer service!