Westpac Auckland City
30 Reviews
- Friday9:30 AM–4 PM
- SaturdayClosed
- SundayClosed
- Monday9:30 AM–4 PM
- Tuesday9:30 AM–4 PM
- Wednesday9:30 AM–4 PM
- Thursday9:30 AM–4 PM
About the Business
Westpac New Zealand - Helping New Zealanders with their banking. | Westpac provides online banking, bank accounts, home loans/mortgages, credit cards, personal loans, foreign exchange, insurance, KiwiSaver, savings and investment solutions to kiwis.
Contacts
Website
Call Us
+64800400600
79 Queen Street, Auckland CBD, Auckland 1010
Hours
- Friday9:30 AM–4 PM
- SaturdayClosed
- SundayClosed
- Monday9:30 AM–4 PM
- Tuesday9:30 AM–4 PM
- Wednesday9:30 AM–4 PM
- Thursday9:30 AM–4 PM
Features
- Wheelchair-accessible entrance
Recommended Reviews
VERDIANA
23.10.2023
Westpac Auckland City
They told me it’s impossible to open a new bank account if you have no New Zealand bank account before. How is that supposed to be possible if you come from overseas with a Working Holiday Visum?
Nicolo Mateo
23.09.2023
Westpac Auckland City
The customer service in this branch is so poor and rude. Bad manners. No need to shout to the customer. He talks not listen to the customer. Also, do not say to the customer that nzd 30k is not much money. That is plenty for others and hard work money. I will not go inside this bank anymore.
Carlos Sanchez
12.09.2023
Westpac Auckland City
Racist Bank! A teller didn’t allow me to open a bank account due to my nationality, they also wrote “Chinese” new year instead of Lunar mew year, as if only chinese celebrate the lunar new year, Thankfully BNZ just checked my visa and documents and opened a Bank account for me straight away!
Gday
30.08.2023
Westpac Auckland City
Well.. they did the service as I requested but there is a lady who disclosed publicly how much I have in my saving account though we can determine which account im referring to by reading out the account name not the amount I have ? It's not something to worry too much but sometimes you don't want random people to know how much you have. Please be wary of this.
David Lord
24.08.2023
Westpac Auckland City
Plenty of staff wandering around, but only 2 out of 5 counter positions manned and a queue out the door.
Julia Schiller
10.08.2023
Westpac Auckland City
A good experience there today. I went in with my elderly mother and although we hadn't made an appointment, Nancy Ling was able to meet with us fairly promptly in a private office and was very understanding and helpful in resolving our issues. She even picked up that Mom didn't have the most suitable savings account and switched it for us.
Richard Pepper
29.07.2023
Westpac Auckland City
Admittedly a low bar but easily the worst Westpac branch I have had to use. Their change machine is either broken or out of change every time I go in. I know banks don't want to do person to person banking anymore but at least pretend you're trying Westpac Queen Street.
Thao Nguyen
24.07.2023
Westpac Auckland City
Usually lovely service with all the other branches but this place was ridiculous! I only ever come here just for changes for my venue only to experience broken change machine and terrible customer service. The lady demanded for my ID when I already did multiple trips to come by. Also had the audacity to try to call me back straight after I left the bank to retrieve my wallet when told to do so....
Staven Byrne Staven Byrne
19.07.2023
Westpac Auckland City
Worst service ever I had in my life at WESTPAC QUEEN ST BRANCH by NUTHAN (Indian lady with glasses speaking Hindi) SHE HAD A ARROGANT and RACIAL attitude towards the customers over the COUNTER. Happy to discuss with Branch Manager how she humiliated another guy who was in the Que before me
Naveen Adari
19.07.2023
Westpac Auckland City
A great onboarding experience. Swapnil was very helpful with the whole process.
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79 Queen Street, Auckland CBD, Auckland 1010
Westpac Auckland City