Mekong Baby

Dear Owner,I just want to share my thoughts here as the ending of this whole drama.First of all, Google Review is a public place for people to share their real experiences and feedback, there is nothing wrong with my friends sharing their real experiences as they were all customers at your restaurant, they have the right to share. You can't say they are ruining your business just because they left their true thoughts about your place.Second, you might be misled by your manager about what was going on. The root cause of why we are upset is not the private dining space or not allowing us to have our cake there. We respect your rules if they are reasonable. What upset us most is the way your manager handled this.When one of my friends arrived and asked her where the main door was, she was impatient and arrogant, made my friend feel he was not welcome.When we asked if we could have an exception to have the cake inside your restaurant, she refused our request with an uncaring face.When we asked if we could speak to the owner, she said you were too busy to talk to us but you ring us immediately after we left.I felt so depressed because of those things and even cried (didn't want to mention that as it was quite embarrassing). But even she saw that, she didn't even pretend to be caring or helpful by contacting you for an exception.Third, I appreciated your phone call after we left. But what you then replied to my friends' reviews was totally disappointing. My friends were fair about what happened, they mentioned your prompt reaction and your apology which they appreciated. There was also a waiter who was very nice and we could tell he really felt sorry about the cake issue, which we also appreciated.HOWEVER, you made it sounds like it's all our fault and nothing wrong with your manager, which was completely different from your phone call. Why it's so hard to admit there are some improvements you can work on with your staff and you will try to avoid this from happening again in the future?From a customer perspective, a one-star review won't ruin any business, it’s important how the business reacts to undesirable reviews. But how you reacted here only shows you are trying to hide your faults from the public, which is not rational or caring. The STAR seems way more important than your customers' experience and feeling.Mekong Baby was very special to me because I had one of my best memories there before. I was really looking forward to going to your place with my wonderful friends on a special day. With that mood, all those things happened and we had to leave and find another place for a Birthday Celebration at the busiest time of lunch on a weekend. Can you imagine how hard the decision was and how disappointed we were?All the best.

My friends and I had a fantastic dinner at Mekong Baby!The restaurant had a great atmosphere and the food was really tasty. We tried several dishes, including the Madras Spicy chicken curry, which had a wonderful flavor but was very spicy and didn't have as much chicken as we expected. The black pepper chicken was amazing, but it had chicken skin on it which wasn't pleasant while eating. Despite that, the flavor was incredible and I would definitely order it again. Our favorite dish was probably the pad See Ew - it had a great portion size and tasted delicious! We also ordered desserts, and the apple and almond tart was my personal favorite. The coconut sago was beautiful and the chocolate and hazelnut mousse cake was very rich - perfect for sharing between two people. Overall, we had a great time at Mekong Baby and would definitely recommend it to anyone looking for tasty food and a nice ambiance.

Such an amazing place to dine in. We had the “just feed us” menu and oh my goodness, everything was out of this world amazing. The presentation of the dishes were on point. The pork was to die for and the dessert was outstanding - I was full but needed to try it anyway.100% would recommend and will be back soon

So far the best small sharing plate asian" restaurant we've eaten at in Auckland! So good we came twice within a month!PROS+++Asahi beer+++ Gochujang hot wings (a must!!)+++Lamb spare ribs+++Shrimp noodles+++ Awesome cocktails+++ Service and wait staff exceptionalCONS-chicken curry a bit underwhelming (and I'm been very fussy I know!)"

I just like pad see ew - braised beef with rice noodle roll, so flavourful and delicious. The mango and prawn salad, I was suprised the white squid-like texture ones are actually coconut. Anyway it’s damn good. Btw the modern vintage decor is part of the reason I come here, love the dressing room.

This was easily the most incredible dining experience I've had in well over a year. It has beautiful atmosphere and warm, attentive staff. We weren't even planning on eating here until our original plans fell through, and I am so glad they did. We were lucky enough to be served by the owner, Jackie. She was so sweet and genuine. We ordered some lovely drinks, which took us a little while because their drink menu is expansive with so many options, it was quite hard to choose. But trust me, you won't go wrong with whatever you eventually land on. Jackie informed us that my dish, the Braised Pork Belly, had won multiple awards, and I wasn't surprised at all it was absolutely delicious. Crispy, but tender and melting in your mouth, marinated to perfection. If you're in the area, this is an absolute MUST.We live in the USA but will definitely be back to visit someday, thank you Mekong Baby! 8/5 stars ⭐⭐⭐⭐⭐⭐⭐⭐

Absolutely loved the whole experience! Great atmosphere, indoor & outdoor seating. The staff were so accommodating especially as I use a cane & have mobility issues, they were attentive & catered to our every wish. Food was exceptional, every dish was well presented & bursting with flavor. Delicious desserts to finish off a perfect meal in great company. My only disappointment was not taking any photos of the beautifully presented dishes. Highly recommend to those looking for an exciting gastronomical experience!

LOVED it here! The Let's Eat!" option is not for the weak willed

We love this place, which is why keep returning. Their service is top notch, every time. The food is sublime - you can't go past the Kingfish Sashimi. And their Passionfruit Mojitos are the absolute BEST in NZ. Can only say good things about Mekong Baby.