The Doctors Hastings

I've been going to The Doctors for years ever since I was a little. The GPs are perfect as a family doctor and are always really friendly. However the good doctors are usually the busiest so if there is something that needs to be tended to quickly you may have to see the walk-in doctor who generally isn't as good and you may have to wait quite a while.

I walked in to get worst experience of my life made me very upset . The person done xray for my 10 month old baby was very rude , very rough ,treated my baby like a lifeless object This was a racist experience where i got treated like I Don’t deserve to b there . Even got asked “‘do you not want to do it?”. “Don’t worry about entertainment just hold”

19/May/22 - Called Reception, was ringing for 20 mins, no answer. Decided to drop by, cause needed an X-Ray done, as I was referred by my GP to the place. Got to the site, only to find out no X-Ray as staff had COVID (no measures in place for such event), plus the place was not busy, receptionist (2 of them) were not tied up, so not sure why no one picked up the call.23/May/22 - Called Reception, was ringing for 30 mins, no answer. Don't want to visit site to find out that I can't get my X-Ray done. Don't want to waste time.Disappointing service from Reception area.

We went after an accident and since then was terrible. To see our gp is a disaster. Only one or two doctors are good, the rest dont even see you.Every time a new doctor see us and we have to explain everything again.The only thing possitive were always the recepcionists.

I was there to aprove my cronic prescription and1st the nurses didnt charged to me the doctor appointment, so they call me and just after, the same day, they call my boss to ask hik to remind me, in a very embarrasing situation, to ask me to come back.2nd Three months after, i realize he didnt aprove my prescripcion as cronic, so i need to pay 200$ every three months to still having the medicine i need, and just to tell me 'of course you need it', and I have been informed of this in a rude and contemptuous way.

The doctors Hastings have been a great GP clinic. Reception are very warm and professional, and so far for all my visits, the wait time has been very reasonable. I had a series of vaccinations done recently by the lovely nurse Mel - she was very organized and knowledgeable, proficient with what she did, and answered all the questions I had about the process. She even got me a cup of tea afterwards which made me feel well looked after. Would recommend this clinic to anyone in the area.

Came in there after work and husband called in to book appointment so told was walkin so we did. And was told I dont think we got enough time to see you. Lady in the reception said will take time to fill out form and it was 45mins till closing. Saying I mean I could try but can't make sure we can see you..." in the most hesitant tone. Not an interaction I would like to be in when I'm already not feeling well and mind you this

Now you need to go through a triage nurse to see a doctor taking up more time and with a young child putting them through more stress then needed. The lack of care with mental health is a constant problem too. If this is the standard of healthcare that our children will be receiving, Lord help us!!Only positive is the lovely ladies at reception.

Called to see if I should go here first or go straight to the hospital for what might be inflamed appendix. Was asked if I wanted to talk to a nurse first, I said yes.Nurse called back 15 minutes later, we talked for a few minutes and she made a booking for 40 minutes time.I arrived and was sent to see the doctor, waited for about 5 minutes and was called in. The doctor asked me a few questions then examined me and came to the conclusion that I should go to the hospital.Go to the reception and get charged $72 for maybe 10 minutes with the doctor.Went to hospital ER where they admitted me for appendicitis 6 hours later ( was waiting in waiting room of ER for 6 hours ).

Doctor had feet on the desk relaxing they dont understand about social anxiety they will get you to talk instead of them reading the notes I got frustrated and walked out they still charged me full price for under 5 minutes