Ropata Health

Some of the staff here are your average Joe, but there are others that really make you feel they care. Stacey was one of my most favourite people I have ever come across in the NZ health services. She was so lovely, welcoming and considerate. Its a shame I only got to see her for my initial Ropata consultation, but if her work sees this- she deserves a raise for sure ❤️

The staff at Ropata Health are absolutely fantastic. I am so happy that we choose this medical centre to change our family too. I am so happy with the service and how they go above and beyond for there clients is out standing. Brooke the nurse is amazing, she's so good at her job. The pharmacy down stairs where also very helpful and took time out to talk to me about a product I was after, and gave such amazing advice.

We have been using Ropata for the last 5 years or so. There was a time I had to wait for a long time to talk to a receptionist but it seems to have improved since they moved to the new location. We have been pretty happy with our GP, Matthew.

Rating based solely on bike parking:Ropata Health has some bike racks directly outside the front door, awesome!Except these style of “wheel bender” racks are poorly designed, and inadequate for secure locking (ie you can’t lock your frame to the rack). I would love to see some better racks here (eg the “Sheffield”/staple style)Luckily there is a nearby play area with a sturdy fence for good bike locking.Ps the medical staff were lovely.

This medical centre has really gone downhill which is quite sad. Some of the GPs are great, but the medical centre tends to book inaccurate appointments and cancel half an hour beforehand, provide inaccurate information about care and important medical dates, and blames the patient when things go wrong. We also had issues with the covid tests where the nurses were so rough that my 70 year old mother had to lie in bed for the rest of the day from the pain and my nose bled. Be careful about signing up with them. I'll be moving practices at this point as it's been one issue too many with no personal apology.

Nice modern facility with great doctors & staff. A pleasure to visit. Front desk folk are particularly impressive!

I have had the best care under Dr Sara Huse. Even though the wait times are long sometimes and appointments are hard to get at short notice. She is thorough and goes the extra mile. I have had the best experience and would recommend her very highly.

Used to be good until my latest experience..my mum had an nurse appointment,which I cancelled on the day requesting a receptionistGetting an email next day with a charge of $40 for a missed appointment,like seriously..I called an explained that appointment was cancelled over the phone and they say they cannot trace my phone number to prove that I called them or notWe won’t lie for $40..if u want to make money like this than go ahead,karma definitely comes back.Also our experience with one of the doctor named Yu is the worst so please definitely look into this as we have shared our feedback soon after the appointment and no response.please don’t play with your patient’s life

I originally didn’t have a great GP but I switched to Gillian Yardley and she’s the best GP I’ve ever seen. She always listens doesn’t shut you down and is open to any questions ideas etc she goes above and beyond for her patients it’s like having top private care. I wish all GP’s could be like Dr Yardley.

I am very grateful to Dr. Ceyan Yu, for helping me resolve my concerns. The medical experience I had with Ropata was excellent.The clinic environment was comfortable, and both the doctor and reception staff were wonderful. I will definitely recommend it to my friends