Mainfreight Ltd

Not even worth the 1 star... Had a carseat from farmers due to be delivered said he would be here between 10:30-11:30 he messaged this to me at 9am, I didn't see it until 10am which I replied back straight away that's fine then I get a call from him that he hasn't bothered to come out here and he's already half way back to his depo. Unbelievable. You pay for a delivery service and they can't even seem to carry out the delivery. Slack.

Just had my item delivered. Received a phone call yesterday advising of approx time. They arrived within the stipulated time and were very courteous and obliging. They unpacked the item for us and took away the packaging. Great guys and a big thank you to Mainfreight.

Had an generator that required urgent overnight to Hastings and with no questions asked Cass managed to make this happen not to mention it cost me next to nothing! I couldn't recommend a better truck company especially during these hard times. Extremely grateful for her help

Very poor service waited for my washer to be delivered for weeks to find out that the driver delivered to the wrong address (when I wasn't home) and it had been sitting at the depot (with no follow up phone call)I had to take a day off for the delivery, (why do customers need to work our lives around a service that is getting paid for you should be working to suit the customer)they were suppose to ring 2 days prior for delivery instructions (rung same day, when at gate)Driver never came down the drive, instead sent his junior in to do the job and Tyson is the only reason for the 1 starIf all your employees were like him you would be getting a lot moreTyson was polite, helpful and went above and beyondThis young lad should be training the rest of your staff on how to provide not just good but great customer service

I have dealt with Taylor and co-worker before. They were excellent. Kept In touch, advised of delivery time and did exactly as I asked in regards to security of the parcel. They were very friendly, helpful and courteous. Really appreciated the service, above & beyond! Thankyou.

The administration side of Mainfreight was efficient. However, my parcel was smashed to pieces. Rough handling

Great work team. Happy attitude from the delivery service, blessed to have our white ware.Thanks alot

Had a parcel sent via Mainfreight, Auckland to northland (4 hours drive) after a week still no package. speaking with the receptionist at the whangarei branch and finding out it’s been sitting there, They promised me it would be here the next day. Still nothing. Not too happy.

Rob the driver around OTP has been so good to deal with on multiple occassions. Each time I've been contacted with approx time of delivery. He was incredibly flexible with a couch that was due to be delivered but needed to be redirected and postponed. Just super easy and proactive. Thanks heaps!