Professionail

Very bad service according to the price...she didn't clean my nails or not even soaked it this morning.The extensions were not of right size.She didn't even massage well just put the moisturizer.Not happy at all.

So I used to use this salon regularly as the ladies are quite friendly however the one experience well the previous experience that I had was disgusting. I had gone and got a set of SNS dip powder nails removed and reapplied and also a Deluxe pedicure however i got onto my pedicure first the lady started on my feet during which time she got up and went and served two ladies who also were set in the chair to get pedicures. When she came back to me she said she won't be long that was fine then she gets up and goes over to one of the two new ladies that came in then started working on their feet I was gobsmacked looked at this happening and was disgusted. Anyhow she comes back when she finished that lady and decided to to finish my feet at this time I was ropeable when she finished my feet I got off went and had my manicure done which the other lady have done a fabulous job when that was done I got up to go and pay however I I refused at the counter to pay for my pedicure and explained to them how disgusted I was with that service but I was happy to pay for my manicure because that lady took extreme care and was very attentive the woman said no you cannot women got her manager which was expected i said to the manage she's either takes my money for my pedicure off my bill which I'm happy to pay for my manicure but if she doesn't I will just walk out and refuse to pay any of it so it was the choice the manager refused so I walked out of the store and have never been back since the guards came up to me i explain the situation and the lady who was a guard just looked at me and said you have a lovely day...worst service ever!!!!!

I was planning to get SNS removed but talked into getting a new polish (cost $30 for removal so paid $65 for new). The girl was rushing and nicked my skin which hurt for a bit.

I walked in explained I wanted gel polish as I had a wedding to go to. Got a nice lady who was gentle and done an amazing job! 3 weeks later they still look amazing just grown out a bit. I'll be back! Thank you!

I popped in for a last minute treat this morning.The hard working staff made me feel very welcome and fitted me in.Love the pedicure chairs, the massage facility on the chair is so relaxing, then the pampering of my feet and legs as so relaxing.Very pleased with the colour and application of the polish.Professional Nails may not be the most exciting set up, but the friendly staff and wonderful treatment meant I will definitely return to them.

I got my nails done at Professionail in Queensgate, I'd leave a positive review if the nails were even. I've noticed that the left thumb nail is bigger than the right. And the tool(s) they used really cut into my skin on my right thumb. It's still red and sore. They should really put some type of shield I store so the carvings on nails don't get into their customers eyes.

I”be been coming to Professionails Lower Hutt for many years and highly recommend you visit. The staff are lovely and friendly and always accommodating 10/10

Went in for SNS removal and re-apply. Sat with my hands in acetone for half an hour and was told to scratch off" the SNS in the acetone. I doubt they use new acetone for each client so this wasn't great hygeine-wise. Then the technician actually tried arguing with me that I had gel on when I only ever get SNS. It cost over $100 and less than a week later half of my nails have broken. I got French tips and she filed too much off after so they're uneven and see through. She also cut them way shorter than I wanted. Never going here again."

Walk in, didn’t have to wait, a polite girl named Daisy did a fantastic job on my SNS nail extensions. She was lovely. I will definitely be coming back. I’ve experienced bad service in other nail salons so it’s refreshing to find a salon that treat their customers well. Daisy should get a pay rise!!!